At a Glance
- Tasks: Provide emotional support and key information to service users via phone.
- Company: Yellow Door, a charity transforming lives in Southampton.
- Benefits: Join a passionate team making a real difference in the community.
- Other info: Opportunity to engage with diverse clients and make a lasting impact.
- Why this job: Be part of a vital team supporting those affected by domestic and sexual abuse.
- Qualifications: Strong organisational skills and attention to detail required.
The predicted salary is between 24000 - 30000 € per year.
Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us.
The role of the ISVA Support Worker is a vital part of our valued team. We are looking for motivated and pro-active individuals with a ‘can do’ attitude to join our ISVA Team. ISVA Support Workers are the first point of contact for service users entering the service. Day-to-day, you will be speaking with service users via the telephone, to provide key information and emotional support.
Alongside administrative tasks such as processing referrals, you will be supporting service users accessing short term support, working closely with the ISVA team, ISVA manager and partnership agencies, to ensure that service users feel empowered about their choices and are well informed about their support options.
For the role you must have strong organisational and administration skills, with an excellent attention to detail. For further information and to apply for this role, please visit our website.
Independent Sexual Violence Service (ISVA) Support Worker in Southampton employer: Yellow Door
Yellow Door is an exceptional employer dedicated to making a positive impact in the Southampton area, offering a supportive and collaborative work culture where every team member plays a crucial role in transforming lives. With a strong focus on employee growth and development, we provide ongoing training and opportunities for advancement within our diverse and innovative charity. Join us in this meaningful journey, where your contributions will directly support individuals in need and foster a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Sexual Violence Service (ISVA) Support Worker in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those connected to Yellow Door. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding the core values of Yellow Door. Show us how your personal values align with our mission to support those affected by domestic and sexual abuse.
✨Tip Number 3
Practice your communication skills! As an ISVA Support Worker, you'll be talking to service users all day. Role-play with a friend to get comfortable with providing emotional support and key information.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our amazing team.
We think you need these skills to ace Independent Sexual Violence Service (ISVA) Support Worker in Southampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting others shine through. We want to see why you care about helping those affected by domestic and sexual abuse. Share personal experiences or motivations that drive you to apply for this role.
Tailor Your CV:Make sure your CV is tailored specifically for the ISVA Support Worker role. Highlight relevant experience, skills, and any volunteer work that aligns with our mission at Yellow Door. We love seeing how your background fits into what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re following the correct process. Plus, you’ll find all the details you need about the role and our amazing team there.
How to prepare for a job interview at Yellow Door
✨Know Your Stuff
Before the interview, make sure you understand Yellow Door's mission and the specific role of an ISVA Support Worker. Familiarise yourself with their services and the challenges faced by service users. This will show your genuine interest and commitment to making a difference.
✨Show Empathy and Understanding
In this role, you'll be dealing with sensitive issues. Be prepared to discuss how you would approach conversations with service users. Share examples from your past experiences that demonstrate your ability to provide emotional support and maintain confidentiality.
✨Highlight Your Organisational Skills
Since strong organisational and administrative skills are crucial for this position, come ready to discuss how you manage your time and tasks. You could mention specific tools or methods you use to stay organised, especially when handling multiple referrals or support requests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.
