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- Tasks: Lead a dynamic admin team, manage communications, and support mortgage processes.
- Company: Join Yellow Brick Mortgages, where experience meets personal touch in finance.
- Benefits: Enjoy free on-site parking, 20 days holiday plus bank holidays, and your birthday off!
- Why this job: Be part of a supportive culture that values teamwork and client relationships.
- Qualifications: Previous team management experience and strong communication skills are essential.
- Other info: Full-time role based in Norwich with a competitive salary of £26k - £30k.
The predicted salary is between 22000 - 30000 £ per year.
Talk to us today, we’d love to hear from you.
Yellow Brick Mortgages – Company description
Here at Yellow Brick Mortgages, our Mortgage and Protection Consultants have over 1000 years’ worth of combined experience in the mortgage and insurance sector, providing reassurance on some of the most important financial decisions you will make in your lifetime. Our careers started with corporate brokers or banking institutions, and we have leveraged this experience to add a personal touch often missed by large organizations. We believe that working in unison with our clients enables us to give the right advice and build lasting relationships. Our consultants are spread across the United Kingdom, allowing us to accommodate our clients’ preferences in achieving their objectives.
We are looking for a driven and enthusiastic manager who will play a vital role in the smooth running of our busy administrative team. The manager will undertake management and administrative tasks, ensuring the team has adequate support to work efficiently, and will report directly to the Directorship team.
Location – Norwich, NR8 5HD. Free On-site parking
Employment Type – Full Time, Permanent
Salary– £26k – £30k per annum depending on experience.
Working hours – Monday to Friday, 9am -6pm
Holiday allowance – 20 days + Bank holidays (Your Birthday off if it falls on a working day)
Job Overview – Head of Administration Responsibilities:
- Manage a team of administrators.
- Assist the team with telephone calls to mortgage lenders, solicitors, insurance providers, and GP’s to obtain the latest case updates and report these back to the mortgage advisors.
- Keep internal records updated.
- Handle queries from Mortgage Advisors, Estate Agents, and Managing Directors.
- Produce marketing materials for external distribution during busy periods.
- Assist with keying mortgages up until submission of the application.
- Allocate referrals to Mortgage Advisors and liaise with Estate Agents.
- Provide weekly and monthly updates to Estate Agents.
- Assist the Managing Directors with ad-hoc duties as required.
Head of Administration Requirements:
- Previous experience managing or supervising a team.
- Outstanding communication and interpersonal skills.
- Proficiency in Microsoft Office programs (Excel, Word, Outlook).
- Excellent organizational skills.
- Problem-solving attitude with attention to detail.
- Strong written and oral communication skills.
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Head of Administration employer: Yellow Brick Mortgages
Contact Detail:
Yellow Brick Mortgages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Administration
✨Tip Number 1
Familiarise yourself with the mortgage and insurance sector. Understanding the nuances of this industry will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join relevant online forums to connect with others who work in administration within the mortgage sector. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership skills during the interview process. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and problem-solving abilities.
✨Tip Number 4
Research Yellow Brick Mortgages specifically. Understand their values and approach to client relationships, as this knowledge will help you align your answers with their company culture during the interview.
We think you need these skills to ace Head of Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience and relevant skills. Emphasise your communication, organisational, and problem-solving abilities, as these are crucial for the Head of Administration role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to manage a team and handle administrative tasks effectively.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office programs and any other relevant software. Provide examples of how you've used these tools in past roles to improve efficiency or solve problems.
Showcase Your Team Management Experience: Detail your experience in managing or supervising a team. Include examples of how you have supported your team members and contributed to their success, as this will resonate well with the hiring team at Yellow Brick Mortgages.
How to prepare for a job interview at Yellow Brick Mortgages
✨Showcase Your Leadership Skills
As a Head of Administration, you'll be managing a team. Be prepared to discuss your previous experience in leadership roles, highlighting specific examples where you successfully led a team or improved processes.
✨Demonstrate Communication Proficiency
Outstanding communication is key for this role. During the interview, practice clear and concise communication. You might also want to prepare examples of how you've effectively communicated with various stakeholders in past positions.
✨Highlight Your Organisational Skills
The job requires excellent organisational skills. Be ready to share strategies you use to stay organised and manage multiple tasks efficiently. Consider discussing any tools or software that have helped you in your previous roles.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in administration and how you resolved them. This will demonstrate your proactive attitude and attention to detail.
