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- Tasks: Welcome guests, manage bookings, and ensure a memorable experience at our gastro pub.
- Company: Join an award-winning, family-run gastro pub in beautiful Perthshire.
- Benefits: Competitive salary, meals on shift, 28 days leave, and live-in accommodation options.
- Why this job: Be the face of hospitality and create unforgettable moments for guests.
- Qualifications: Excellent customer service skills and a professional appearance are essential.
- Other info: Full training provided with opportunities for growth in a vibrant team.
The predicted salary is between 950 - 1167 £ per month.
Yellow 42 are working alongside an award-winning, family-run business in beautiful Perthshire, who are currently looking for a receptionist for their 13-boutique room gastro pub. You will be someone who enjoys providing warm, attentive service and thrives in a busy hospitality environment. You are the initial contact for guests, helping shape memorable experiences from their first enquiry through to check-out.
Daily tasks will include:
- Handling bookings via telephone, email, and online platforms
- Organising guest check-in documentation and pre-arrival arrangements
- Providing a warm welcome and professional check-in/check-out service
- Managing dinner reservations and any special guest requests
- Supporting the Marketing Team with seasonal offers and promotions
- Performing administrative tasks including managing emails, accepting mail, ordering office supplies, and keeping reception tidy and organised
- Overseeing breakfast service and morning setup
- Assisting on the bar or restaurant floor during lunch service and as required
- Delivering outstanding guest service across all touchpoints
- Maintaining a positive, proactive, and professional approach at all times
What they need from you:
- Smart, professional, and presentable appearance
- Excellent spoken and written English
- Exceptional customer service and interpersonal skills
- Strong administrative and organisational abilities
- IT literate (Microsoft Word, Excel, Email, Internet applications)
- High attention to detail and accuracy
- Able to work independently and as part of a team
- Full eligibility to work in the UK – Please note this business does not offer sponsorship so do not apply if this is required.
Desirable attributes:
- Basic marketing skills such as social media management or photography
- Experience working in a bar or restaurant environment
What is on offer:
- Competitive salary depending on experience
- 28 days annual leave
- Meals provided on shift
- Full training and development opportunities
- Live-in accommodation available for the right candidate (cost deducted from wage)
- Company pension
- Discounted or free food when not on shift
- Share of excellent tips
Receptionist Gastro Pub employer: Yellow 42 Recruitment
Contact Detail:
Yellow 42 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Gastro Pub
✨Tip Number 1
Get to know the gastro pub scene in Perthshire! Familiarise yourself with local dining trends and popular dishes. This will not only impress during interviews but also help you connect with the team and guests.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a receptionist, like handling bookings or special requests. The more prepared you are, the more confident you'll feel when it counts.
✨Tip Number 3
Network like a pro! Reach out to people in the hospitality industry, attend local events, or join online groups. You never know who might have a lead on a job or can give you insider tips about the gastro pub.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist Gastro Pub
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can contribute to creating memorable experiences for our guests.
Tailor Your Application: Make sure to tailor your application specifically for the receptionist role at our gastro pub. Highlight your relevant experience in customer service and any skills that match what we’re looking for, like your organisational abilities and attention to detail.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our fantastic team at the gastro pub. We can’t wait to hear from you!
How to prepare for a job interview at Yellow 42 Recruitment
✨Know the Business
Before your interview, take some time to research Yellow 42 and their gastro pub. Familiarise yourself with their values, menu, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. Highlighting these moments will demonstrate your ability to create memorable experiences.
✨Practice Your Communication
Since you'll be the first point of contact for guests, strong communication skills are essential. Practise speaking clearly and confidently about your experiences. You might even want to role-play common scenarios, like handling a booking or addressing a guest's concern.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure you dress smartly and presentably for your interview. A polished appearance reflects your professionalism and shows that you understand the importance of being well-groomed in a guest-facing role.