At a Glance
- Tasks: Answer guest queries, manage bookings, and create positive experiences in a vibrant setting.
- Company: Family-run boutique hotel and gastro pub in the heart of Pitlochry.
- Benefits: Full-time hours, monthly pay, excellent tips, and exceptional staff accommodation.
- Why this job: Join a close-knit team and make guests feel at home while developing your hospitality skills.
- Qualifications: Experience in hotel reception, great communication skills, and multitasking abilities.
- Other info: No sponsorship available; ideal for those ready to dive into a dynamic work environment.
The predicted salary is between 1200 - 1400 Β£ per month.
Yellow 42 are seeking an experienced receptionist to work for a family run premises in the heart of Pitlochry. The premises consists of 13 Boutique rooms and a very busy gastro pub, busy with locals and tourists alike.
Main Tasks & responsibilities:
- Answering reservation line and answering guest queries.
- Helping guests and creating positive experiences.
- Manage hotel room inventory and checking guests in/out.
- Manage all bills and payments correctly.
- Assist with the other departments in the hotel, as only 13 rooms time will be split with the bar and restaurant.
- Follow all food safety, licensing and health and safety policies as set out by the company.
- Supporting the rest of the team when required.
Weβre looking for:
- Previous experience in hotel reception.
- Good with people.
- Skilled multitasker who can balance working in different departments.
- Clear communicator fluent in English (and other languages is a bonus).
- Knowledge of hotel booking systems.
- Knowledge of Food Safety and Licensing Laws.
What they have on offer:
- Full time hours β hourly paid.
- Monthly pay.
- Excellent tips paid monthly in arrears.
- Exceptional staff accommodation based in the heart of Pitlochry (off site) β if required.
- Feeling like being part of a big family.
PLEASE NOTE THERE IS NO SPONSORSHIP IN PLACE AND AS IT IS FULL TIME. STUDENTS ON RESTRICTED VISAS WILL NOT BE CONSIDERED.
Reception Combined with Front of House employer: Yellow 42 Recruitment
Contact Detail:
Yellow 42 Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Reception Combined with Front of House
β¨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Yellow 42. Understand their vibe, values, and what makes them tick. This will help you connect with them and show you're genuinely interested.
β¨Tip Number 2
Practice your people skills! Since this role is all about creating positive experiences for guests, think of some examples from your past where you've gone above and beyond for customers. Share these stories during your chat!
β¨Tip Number 3
Be ready to multitask! The job involves juggling different responsibilities, so prepare to discuss how you handle busy situations. Maybe even think of a time when you successfully managed multiple tasks at once.
β¨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your interest in joining the Yellow 42 family.
We think you need these skills to ace Reception Combined with Front of House
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to customise your application for the Reception Combined with Front of House role. Highlight your relevant experience and skills that match the job description. This shows us youβre genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures it gets to the right people. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Yellow 42 Recruitment
β¨Know the Premises Inside Out
Before your interview, make sure you research Yellow 42 and their offerings. Familiarise yourself with their boutique rooms and gastro pub. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Show Off Your People Skills
As a receptionist, you'll be the face of the establishment. Prepare examples of how you've created positive experiences for guests in the past. Think about times when youβve gone above and beyond to help someone β this will highlight your people skills.
β¨Multitasking is Key
Since the role involves balancing tasks across different departments, be ready to discuss your multitasking abilities. Share specific instances where you successfully managed multiple responsibilities at once, especially in a busy environment.
β¨Brush Up on Relevant Knowledge
Make sure you're familiar with hotel booking systems and food safety regulations. If you have any certifications or training in these areas, mention them during the interview. This shows that youβre prepared and knowledgeable about the industry standards.