Assistant Manager - Lounge and Bar - 5 Hotel

Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5-star hotel in Ayrshire for their tea bar/lounge – offering lite snacks and excellent wines and spirits. This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move to an iconic resort.

What you need to demonstrate:

• Able to manage multiple outlets and a large number of staff.
• Effectively manage distribution of workload amongst self and direct reports.
• Respond appropriately to guest needs during hours of operation.
• Lead the team by setting a positive example.
• Monitor employees to ensure performance expectations are met.
• Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates.
• Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development.
• In conjunction with the F&B Services Manager, develop and implement training programmes for departments.
• Lead the team by communicating effectively.
• Display an understanding of the impact that menu choice has on productivity and profitability.
• Initiate and maintain timely recording of and follow-up of all bookings.
• Conduct performance reviews with direct reports as necessary on a timely basis.
• Provide creative methods for improving customer service.
• Continuously review and improve internal operations methods in own department and suggest to other departments how they might assist in general improvements through appropriate forum.
• Generate new ideas for service and products that will maintain a competitive and leading edge over our competitors.

Who you are:

• Must be able to communicate effectively in spoken and written English.
• Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential.
• Degree/HND or equivalent preferred.
• Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred.
• Must be resourceful, creative and maintain flexibility.
• Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends.
• Comprehensive computer skills preferred.
• Intermediate or Elementary Food Hygiene Certificate desirable.
• Personal License Holder desirable.

What is on offer:

• Salary £31.5k or above DOE.
• Subsidised live in accommodation if required.
• Access to a meal on duty in the staff canteen.
• Friends & Family Rooms Programme - discounted room rates.
• Discounts available at the Food & Beverage outlets.
• Resort Facilities – use of the Spa, Gym and facilities.
• Discounted room rates at all company properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.

PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL.