At a Glance
- Tasks: Manage and grow client accounts, driving digital marketing success.
- Company: Join Yell, the UK's top digital advertising partner for local businesses.
- Benefits: Earn a competitive salary with uncapped commission and exclusive discounts.
- Other info: Great career progression opportunities and a commitment to diversity.
- Why this job: Make a real impact while enjoying a supportive team environment.
- Qualifications: Experience in digital marketing sales and strong communication skills required.
The predicted salary is between 29000 - 50000 £ per year.
We’ve been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK’s number one managed digital advertising partner for local businesses.
Salary & Earnings Potential: £29,000 DOE with uncapped commission - OTE £50k+
The primary purpose of this role is to retain, develop and grow an existing portfolio of customers, helping them maximise the value of Yell’s digital marketing solutions. You will act as a trusted advisor to your clients, reviewing campaign performance, identifying growth opportunities, and recommending solutions that drive results and increase customer investment.
Start Date: 13th April
Working Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm, no weekends! - Please ensure you can commit to the required working hours for this role before submitting your application.
Why join us?
- Gold Award Incentive: Two-day luxury trip to the Algarve for top performers
- Uncapped Bonuses: A strong motivator for ambitious sales professionals
- Career Progression: Yell offers excellent opportunities for advancement, with 93% of current management promoted from within
- Employee Assistance programme: 24/7 support available
- Exclusive discounts: Save big at 900+ outlets, from groceries and fashion to tech and travel
- Wellbeing: Access a wide range of resources to support your mental, financial, and physical health – including discounted gym memberships, free eye tests, and savings on eyecare
- Pension: Excellent pension scheme available (eligibility criteria apply)
- Everyone’s covered: Life insurance for all team members
- Supportive Team Environment: Leadership is actively involved and supportive
- Proven Product Set: Customers love what’s being offered—this builds trust
- Development Opportunities: Access to training through the Aspire Programme for continuous skills growth.
- Inclusive Culture: Yell values diversity and inclusion, welcoming applicants from all backgrounds.
Key Responsibilities
- Manage and grow a portfolio of existing customers, with quarterly retention and revenue growth targets.
- Identify opportunities to upsell and cross-sell across Yell’s full range of digital marketing solutions.
- Conduct regular account reviews with customers, analysing campaign performance and recommending strategies to maximise ROI.
- Build strong, long-term relationships with clients, acting as a trusted partner for their digital marketing needs.
- Develop clear account growth plans to increase customer spend and long-term value.
- Work collaboratively with internal teams including Service, Fulfilment, and wider Sales teams to ensure successful campaign delivery and client satisfaction.
- Maintain accurate pipeline and customer activity in CRM systems.
Qualifications
- Proven experience in selling digital marketing or high-value digital solutions.
- A strong track record of achieving or exceeding sales and revenue targets.
- Good understanding of digital marketing products, campaign performance, and online advertising solutions.
- Excellent communication skills, with the ability to translate complex digital concepts into clear client recommendations.
- Strong relationship-building and stakeholder management skills.
- Highly organised, resilient, and results-driven with a proactive approach to client management.
- A commitment to continuous learning and staying up-to-date with digital trends and competitor activity.
Our Culture
At Yell, we embrace diversity in all its forms and are committed to creating an inclusive environment where everyone feels empowered to perform their best work. We are proud to be an equal opportunity employer. All applicants will be considered for employment regardless of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.
Telesales Account Manager - Belfast / Remote in Reading employer: Yell
At Yell, we pride ourselves on being a leading employer in Belfast, offering a dynamic work culture that champions local businesses and fosters employee growth. With uncapped commission potential, a supportive team environment, and a commitment to diversity and inclusion, we provide our employees with the tools and resources they need to thrive, including excellent career progression opportunities and a comprehensive wellbeing programme. Join us to be part of a company that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Account Manager - Belfast / Remote in Reading
✨Tip Number 1
Get to know the company inside out! Research Yell's digital marketing solutions and understand how they help local businesses. This knowledge will not only impress during interviews but also help you tailor your conversations with potential clients.
✨Tip Number 2
Practice your pitch! Since this role is all about building relationships and selling, rehearse how you'd present Yell's offerings. Make it engaging and relatable, so you can connect with clients on a personal level.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Yell team and ready to take on the challenge of helping local businesses thrive.
We think you need these skills to ace Telesales Account Manager - Belfast / Remote in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Telesales Account Manager role. Highlight your achievements in digital marketing and sales, and don’t forget to mention any relevant metrics that showcase your success!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping local businesses grow and how your experience aligns with our mission at Yell. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves building strong relationships with clients, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Yell
✨Know Your Digital Marketing Stuff
Make sure you brush up on your knowledge of digital marketing solutions. Understand the products Yell offers and be ready to discuss how they can benefit clients. This will show that you're not just interested in the role, but that you genuinely understand the industry.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in the role. Prepare examples of how you would handle account reviews or upselling opportunities. This will demonstrate your problem-solving skills and ability to build strong relationships with clients.
✨Showcase Your Sales Achievements
Be ready to talk about your past sales experiences and how you've exceeded targets. Use specific numbers and examples to illustrate your success. This will help the interviewers see that you have a proven track record in sales, which is crucial for this role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your interest in the company and helps you determine if it's the right fit for you.
