Telesales Account Manager - Belfast / Remote in Reading

Telesales Account Manager - Belfast / Remote in Reading

Reading Full-Time 29000 - 35000 £ / year (est.) Home office (partial)
Yell Ltd

At a Glance

  • Tasks: Manage and grow client accounts while maximising their digital marketing success.
  • Company: Join Yell, the UK's top digital advertising partner for local businesses.
  • Benefits: Earn a competitive salary with uncapped commission and exclusive discounts.
  • Other info: Enjoy a supportive team culture with excellent career progression opportunities.
  • Why this job: Make a real impact by helping businesses thrive in the digital world.
  • Qualifications: Experience in digital marketing sales and strong communication skills required.

The predicted salary is between 29000 - 35000 £ per year.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses.

Salary & Earnings Potential: £29,000 DOE with uncapped commission - OTE £50k+

The primary purpose of this role is to retain, develop and grow an existing portfolio of customers, helping them maximise the value of Yell's digital marketing solutions. You will act as a trusted advisor to your clients, reviewing campaign performance, identifying growth opportunities, and recommending solutions that drive results and increase customer investment.

Working Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm, no weekends! - Please ensure you can commit to the required working hours for this role before submitting your application.

Gold Award Incentive: Two-day luxury trip to the Algarve for top performers

Uncapped Bonuses: A strong motivator for ambitious sales professionals

Career Progression: Yell offers excellent opportunities for advancement, with 93% of current management promoted from within

Employee Assistance programme: 24/7 support available

Exclusive discounts: Save big at 900+ outlets, from groceries and fashion to tech and travel

Wellbeing: Access a wide range of resources to support your mental, financial, and physical health – including discounted gym memberships, free eye tests, and savings on eyecare

Pension: Excellent pension scheme available (eligibility criteria apply)

Everyone's covered: Life insurance for all team members

Supportive Team Environment: Leadership is actively involved and supportive

Proven Product Set: Customers love what's being offered—this builds trust

Development Opportunities: Access to training through the Aspire Programme for continuous skills growth.

Inclusive Culture: Yell values diversity and inclusion, welcoming applicants from all backgrounds.

Key Responsibilities:

  • Manage and grow a portfolio of existing customers, with quarterly retention and revenue growth targets.
  • Identify opportunities to upsell and cross-sell across Yell's full range of digital marketing solutions.
  • Conduct regular account reviews with customers, analysing campaign performance and recommending strategies to maximise ROI.
  • Build strong, long-term relationships with clients, acting as a trusted partner for their digital marketing needs.
  • Develop clear account growth plans to increase customer spend and long-term value.
  • Work collaboratively with internal teams including Service, Fulfilment, and wider Sales teams to ensure successful campaign delivery and client satisfaction.
  • Maintain accurate pipeline and customer activity in CRM systems.

Qualifications:

  • Proven experience in selling digital marketing or high-value digital solutions.
  • A strong track record of achieving or exceeding sales and revenue targets.
  • Good understanding of digital marketing products, campaign performance, and online advertising solutions.
  • Excellent communication skills, with the ability to translate complex digital concepts into clear client recommendations.
  • Strong relationship-building and stakeholder management skills.
  • Highly organised, resilient, and results-driven with a proactive approach to client management.
  • A commitment to continuous learning and staying up-to-date with digital trends and competitor activity.

Our Culture: At Yell, we embrace diversity in all its forms and are committed to creating an inclusive environment where everyone feels empowered to perform their best work. We are proud to be an equal opportunity employer. All applicants will be considered for employment regardless of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.

Telesales Account Manager - Belfast / Remote in Reading employer: Yell Ltd

Yell is an exceptional employer that champions local businesses while fostering a supportive and inclusive work culture. With a strong focus on employee growth, 93% of management roles are filled internally, and the company offers extensive training through the Aspire Programme. Employees enjoy competitive salaries with uncapped commission potential, exclusive discounts, and a comprehensive benefits package, all within a vibrant Belfast or remote working environment.

Yell Ltd

Contact Details:

Yell Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Telesales Account Manager - Belfast / Remote in Reading

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Telesales Account Manager - Belfast / Remote at Yell Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Yell Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Account Manager - Belfast / Remote. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Telesales Account Manager - Belfast / Remote in Reading

Sales Skills
Digital Marketing Knowledge
Account Management
Customer Relationship Management (CRM)
Analytical Skills
Communication Skills
Upselling and Cross-Selling

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Yell Ltd:When writing your cover letter, make sure to tailor your message specifically for Yell Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Yell Ltd

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Yell Ltd that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Yell Ltd that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Yell Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.