At a Glance
- Tasks: Support dog owners through queries and create positive interactions.
- Company: Years, a passionate company dedicated to dog health and happiness.
- Benefits: Flexible hours, pet-friendly environment, and opportunities for growth.
- Other info: Join a fun team that values your input and creativity.
- Why this job: Make a difference in the lives of dogs and their owners every day.
- Qualifications: Strong communication skills and a love for dogs.
The predicted salary is between 25000 - 32000 £ per year.
Years is seeking a Support and Retention Specialist to ensure dog owners feel supported, heard and confident in the food they’re feeding their dogs.
You’ll respond to queries across email, live chat, social channels and phone, helping troubleshoot issues, amend orders and create memorable, positive interactions.
You will collaborate with Operations, Nutrition and Product to understand customer needs and drive improvements.
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Contact Details:
Years.com - More Years Together Recruitment Team
We think you need these skills to ace Dog-Loving Support & Retention Specialist in Nottingham
Customer Support
Communication Skills
Problem-Solving Skills
Collaboration
Attention to Detail
Empathy
Time Management
