At a Glance
- Tasks: Manage client interactions and service delivery while building strong partnerships.
- Company: Family-owned, independent ACD and Fund Administrator prioritising long-term relationships.
- Benefits: Hybrid working, career development opportunities, and a supportive team culture.
- Other info: Regular travel to clients and a dynamic work environment.
- Why this job: Join a diverse team committed to doing the right thing and making an impact.
- Qualifications: Experience in client services with strong communication and stakeholder management skills.
The predicted salary is between 40000 - 50000 € per year.
We are a family owned fully independent Authorised Corporate Director (ACD) and Fund Administrator, established in 2008. Our independence is central to how we operate, allowing us to prioritise long-term partnership over short-term pressures, make decisions with clarity, and invest thoughtfully in our people, systems and governance.
We combine in-house expertise with strong oversight and a partnership-led approach, supporting tailored solutions and high-quality client service. Our culture is grounded in doing the right thing – every time. At Yealand, we collaborate to achieve our shared vision and recognise the strength of diversity. All our employees have an equal opportunity to develop their career and personally grow at Yealand. By joining our team, you will be welcomed into an environment that respects your knowledge and expertise regardless of your background.
Our Client Services team proactively engage with our fund sponsors and others, taking responsibility for the day-to-day management of all client interactions, service delivery, and client records. Our Client Services Managers host client visits and chair detailed service review meetings. Providing a link to our in-house operations teams, the Client Services Managers build solid trusting partnerships with all their stakeholders. Our Client Services Managers work according to a hybrid working arrangement with regular travel to client’s premises and our office in Peterborough.
You must have experience in a similar role to be considered for this Client Services Manager role. Specifically, you must have sound knowledge of our industry and products to allow you to respond to complex queries in a regulated environment. You must have demonstrable experience of managing client relationships by relying on your exceptional stakeholder management and communication skills.
Client Services Manager in Peterborough employer: Yealand Fund Services Limited
At Yealand, we pride ourselves on being a family-owned, independent firm that values long-term partnerships and the growth of our employees. Our supportive work culture fosters collaboration and diversity, ensuring that every team member has the opportunity to thrive in their career while delivering exceptional client service. With a hybrid working model and a commitment to doing the right thing, Yealand offers a rewarding environment for those looking to make a meaningful impact in the financial services sector.
Contact Detail:
Yealand Fund Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Services Manager role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, culture, and what makes them tick. This way, you can tailor your responses to show how you align with their mission and how you can contribute to their client service excellence.
✨Tip Number 3
Practice your communication skills! As a Client Services Manager, you'll need to demonstrate exceptional stakeholder management. Role-play common interview scenarios with a friend or use online resources to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get that application in and show us what you've got!
We think you need these skills to ace Client Services Manager in Peterborough
Some tips for your application 🫡
Show Your Understanding of Our Values:When writing your application, make sure to highlight how your values align with ours. We’re all about long-term partnerships and doing the right thing, so share examples that showcase your commitment to these principles.
Tailor Your Experience:Don’t just list your previous roles; tailor your experience to fit the Client Services Manager position. Use specific examples that demonstrate your knowledge of the industry and your ability to manage client relationships effectively.
Be Clear and Concise:We appreciate clarity in communication, so keep your application straightforward. Avoid jargon and get straight to the point about your skills and experiences that make you a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role.
How to prepare for a job interview at Yealand Fund Services Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the industry and the specific products the company offers. Being able to respond confidently to complex queries will show that you're not just a good communicator, but also well-informed and capable.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you built trust and maintained strong partnerships, as this is crucial for the Client Services Manager role.
✨Understand Their Culture
Familiarise yourself with the company's values and culture. Since they prioritise long-term partnerships and doing the right thing, think about how your personal values align with theirs and be ready to discuss this during the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about their approach to client service or how they support employee development. It shows you're genuinely interested in the role and the company.
