At a Glance
- Tasks: Manage client interactions and deliver exceptional service in a hybrid role with travel.
- Company: Independent and family-owned firm prioritising long-term partnerships and employee growth.
- Benefits: Flexible working, career development opportunities, and a supportive team culture.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a diverse team and make a real impact in client relationships.
- Qualifications: Experience in client management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Company Description
We are a family owned fully independent Authorised Corporate Director (ACD) and Fund Administrator, established in 2008. Our independence is central to how we operate, allowing us to prioritise long‑term partnership over short‑term pressures, make decisions with clarity, and invest thoughtfully in our people, systems and governance. We combine in‑house expertise with strong oversight and a partnership‑led approach, supporting tailored solutions and high‑quality client service. Our culture is grounded in doing the right thing – every time. At Yealand, we collaborate to achieve our shared vision and recognise the strength of diversity. All our employees have an equal opportunity to develop their career and personally grow at Yealand. By joining our team, you will be welcomed into an environment that respects your knowledge and expertise regardless of your background.
Role Description
Our Client Services team proactively engages with our fund sponsors and others, taking responsibility for the day‑to‑day management of all client interactions, service delivery, and client records. Our Client Services Managers host client visits and chair detailed service review meetings. Providing a link to our in‑house operations teams, the Client Services Managers build solid trusting partnerships with all their stakeholders. Our Client Services Managers work according to a hybrid working arrangement with regular travel to client’s premises and our office in Peterborough.
Qualifications
You must have experience in a similar role to be considered for this Client Services Manager role. Specifically, you must have sound knowledge of our industry and products to allow you to respond to complex queries in a regulated environment. You must have demonstrable experience of managing client relationships by relying on your exceptional stakeholder management and communication skills.
Client Partnerships Lead - Hybrid & Travel in Peterborough employer: Yealand Fund Services Limited
At Yealand, we pride ourselves on being a family-owned, independent firm that values long-term partnerships and the personal growth of our employees. Our hybrid working model, combined with regular travel opportunities, fosters a collaborative environment where diverse perspectives are celebrated, ensuring that every team member can thrive and contribute meaningfully to our clients' success. Join us in Peterborough, where your expertise will be respected and your career development supported in a culture grounded in integrity and excellence.
Contact Details:
Yealand Fund Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Partnerships Lead - Hybrid & Travel in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Partnerships Lead role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, culture, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in managing client relationships and how it aligns with the role. A confident delivery can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Client Partnerships Lead - Hybrid & Travel in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Client Partnerships Lead role. Highlight your client relationship management and communication skills, as these are key for us at Yealand.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our values of partnership and integrity. Keep it engaging and personal!
Showcase Relevant Experience:When detailing your experience, focus on specific examples where you've successfully managed client relationships or led projects. We love seeing how you've made a difference in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Yealand Fund Services Limited
✨Know Your Stuff
Make sure you brush up on the specifics of the fund administration and corporate director industry. Familiarise yourself with the company's products and services, as well as any recent news or developments in the sector. This will help you answer complex queries confidently and show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
Since this role is all about managing client relationships, be prepared to share examples of how you've successfully built and maintained partnerships in the past. Think of specific situations where your communication and stakeholder management skills made a difference. This will demonstrate your ability to thrive in a client-facing environment.
✨Embrace the Hybrid Model
Understand the hybrid working arrangement and be ready to discuss how you can effectively manage your time between remote work and travel. Share your strategies for staying organised and maintaining strong communication with clients and colleagues, as this will highlight your adaptability and commitment to delivering high-quality service.
✨Align with Their Values
Yealand values long-term partnerships and doing the right thing. During the interview, express how your personal values align with theirs. Share experiences that reflect your commitment to ethical practices and collaboration, which will resonate well with their culture and mission.
