At a Glance
- Tasks: Service advanced Security Systems and deliver exceptional customer service.
- Company: Join Johnson Controls, a global leader in Fire & Security solutions.
- Benefits: Competitive salary, generous holiday, pension matching, and continuous training.
- Other info: Dynamic role with excellent career growth and rewards for your contributions.
- Why this job: Be part of a team making a positive impact on lives worldwide.
- Qualifications: Experience in Fire & Security, valid driving license, and customer-facing skills.
The predicted salary is between 30000 - 40000 £ per year.
Why join our team as a Service Engineer? We offer the ultimate platform for career growth at Vindex with an array of opportunities. Along with excellent career progression, you will enjoy:
- Competitive salary with exceptional earning potential
- Optional overtime
- Generous callout payments
- Pension matching up to 7%
- 25 days holiday plus bank holidays
- Company vehicle, uniform, PPE, tools, and continuous training provided
- Industry‑leading Health & Safety and employee assistance programs
- Average team member tenure of over 20 years
- Become a valued member of our Winning Team
- Staff referral scheme up to £2,000.00
- Rewards & recognition programs
Join a global market leader in Engineering & Integrated Solutions that is revolutionizing the Fire & Security sector with state‑of‑the‑art technology! Johnson Controls boasts an impressive portfolio of renowned fire & security brands like Tyco, ADT, Esotec, and more. At our Vindex brand, we are driven by a passion to make a positive impact on lives worldwide. Together, we provide cutting‑edge security solutions that safeguard people and the environment while giving back to our communities. We thrive on solving today’s challenges and continuously ask, “What’s next?” Step into a role that places you at the forefront of innovative solutions protecting businesses. We are constantly evolving to stay ahead of the competition, and we need forward‑thinking individuals who share our mission to create a safer world.
What You Will Do: As a Service Engineer, you’ll play a crucial role in servicing advanced Security Systems, including Intruder Alarms, Access Control and CCTV Systems. You will deliver top‑notch customer service while adhering to industry standards, armed with exceptional technical knowledge. We’re seeking proactive engineers who can anticipate and resolve issues before they escape.
How You Will Do It:
- Deliver outstanding Customer Service that exceeds expectations, forging strong relationships with internal and external customers.
- Service devices with care, ensuring a safe and responsible working environment to prevent injuries, property damage, and wasted materials.
- Efficiently manage your time and prioritize tasks effectively.
- Accurately complete Engineer work reports, handover certificates/BSIA Certificates, or checklists as required.
What We Look For:
- Essential Experience in the Fire & Security industry
- Valid driving license
- Capability to lift and climb ladders
- Prior experience in a customer‑facing role
- Preferred Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC
- Experience with CCure & Genetec systems
Service Engineer - Security in Sunbury-on-Thames employer: Ydu Jc Air Cond & Ref Inc.- Dubai
At Vindex, a part of Johnson Controls, we pride ourselves on being an exceptional employer that fosters career growth and innovation in the Fire & Security sector. Our supportive work culture is complemented by competitive salaries, generous benefits, and a commitment to employee development, ensuring that our team members thrive both personally and professionally. Join us in making a positive impact while enjoying the advantages of working with industry-leading technology and a dedicated team that values your contributions.
Contact Details:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer - Security in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the Fire & Security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Familiarise yourself with their security systems and be ready to discuss how your experience aligns with their mission of creating safer environments.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've gone above and beyond for clients in previous roles. This will highlight your proactive approach and fit for the Service Engineer position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Winning Team at Vindex.
We think you need these skills to ace Service Engineer - Security in Sunbury-on-Thames
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let us see your enthusiasm for the Fire & Security industry. Share any relevant experiences or projects that highlight your commitment to making a positive impact in this field.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your experience with security systems, customer service skills, and any relevant qualifications to show us you’re the perfect fit for the role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently, plus you’ll get to explore more about our company culture and values!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to security systems, especially Intruder Alarms, Access Control, and CCTV Systems. Being able to discuss specific technologies and your hands-on experience will show that you're not just a candidate, but a potential asset to the team.
✨Customer Service is Key
Since this role involves delivering outstanding customer service, prepare examples of how you've gone above and beyond for customers in previous roles. Think about situations where you resolved issues proactively or built strong relationships with clients.
✨Time Management Matters
Be ready to discuss how you manage your time and prioritise tasks effectively. You might be asked about a time when you had to juggle multiple responsibilities, so have a few scenarios in mind that highlight your organisational skills.
✨Safety First
Familiarise yourself with industry standards and safety protocols. Be prepared to talk about how you ensure a safe working environment and prevent injuries or property damage. This shows that you take your responsibilities seriously and are committed to maintaining high safety standards.
