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- Tasks: Manage phone communications and schedule appointments for field engineers.
- Company: Leading facilities management company with a focus on customer service.
- Benefits: Competitive salary, flexible leave, and extensive career development opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Strong customer service experience and computer literacy required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A prominent facilities management company is looking for a Customer Service Dispatcher in Sunbury-on-Thames. The role involves managing phone communications, scheduling appointments, and optimizing engineer productivity.
Candidates should have strong customer service experience and computer literacy.
Benefits include a competitive salary, flexible leave, and extensive career development opportunities.
Scheduling & Dispatch Specialist – Field Engineer Support in Sunbury-on-Thames employer: Ydu Jc Air Cond & Ref Inc.- Dubai
Contact Detail:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling & Dispatch Specialist – Field Engineer Support in Sunbury-on-Thames
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Scheduling & Dispatch Specialist does, especially in facilities management. This will help you speak confidently about how your skills match the job.
✨Tip Number 2
Practice your phone communication skills! Since this role involves managing calls, try role-playing with a friend or family member. This will help you feel more at ease when it comes to handling real customer interactions.
✨Tip Number 3
Show off your computer skills! Familiarise yourself with scheduling software and tools that might be used in the role. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and help you land that job. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Scheduling & Dispatch Specialist – Field Engineer Support in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Scheduling & Dispatch Specialist role. Let us know how your background aligns with what we’re looking for.
Show Off Your Tech Skills: Since computer literacy is key for this role, don’t forget to mention any software or tools you’re familiar with. We love candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know Your Stuff
Make sure you understand the role of a Scheduling & Dispatch Specialist. Brush up on your knowledge of facilities management and how effective scheduling can optimise engineer productivity. Familiarise yourself with common software tools used in dispatching.
✨Show Off Your Customer Service Skills
Since strong customer service experience is key for this role, prepare examples from your past where you’ve excelled in customer interactions. Think about times when you resolved issues or improved customer satisfaction – these stories will make you stand out.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on answering questions clearly and confidently, especially those related to scheduling and communication. This will help you feel more at ease during the actual interview.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and career development opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
