At a Glance
- Tasks: Plan and schedule engineer workloads to ensure smooth service delivery.
- Company: Join Johnson Controls, a leader in making buildings smarter since 1885.
- Benefits: Enjoy competitive salary, generous leave, and exclusive discounts.
- Other info: Dynamic work environment with great career development opportunities.
- Why this job: Be a key player in enhancing customer experiences and maximising productivity.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a Planner to support our Installation Teams by scheduling engineers, managing appointments, and ensuring efficient service delivery. You’ll play a key role in maximising productivity and delivering a smooth customer experience.
What we offer:
- Competitive Salary: Reflecting your skills and experience
- Generous Leave: 25 days annual leave (pro-rated in hours)
- Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
- Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
- Dress Down Fridays: Casual attire to wrap up the week
What you’ll do:
- Plan and schedule engineer workloads to maximise efficiency
- Handle inbound and outbound customer calls
- Work closely with Field Managers to resolve scheduling issues
- Coordinate materials and subcontractors to avoid delays
- Provide engineers with job details and support field activity
- Schedule follow-up appointments and process additional work
What we’re looking for:
- Must-Have:
- Previous customer service experience
- Basic IT skills
- Strong organisational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Nice-to-Have:
- Experience in planning or scheduling roles
- Knowledge of a service or engineering environment
About Us: Johnson Controls: Enhancing the Intelligence of Buildings. Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.
Installation Planner in Sunbury-on-Thames employer: Ydu Jc Air Cond & Ref Inc.- Dubai
At Johnson Controls, we pride ourselves on being an excellent employer, offering a competitive salary and generous leave options, including the ability to purchase additional holiday days. Our supportive work culture fosters career development with extensive growth opportunities, while our location in Sunbury-on-Thames provides a vibrant community atmosphere. Join us for a rewarding career where you can make a meaningful impact in enhancing the intelligence of buildings.
Contact Detail:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Installation Planner in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Installation Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to planning and scheduling. Think about how your previous customer service experience can shine through in your answers. We want you to show off those strong organisational skills!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our awesome benefits right there.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and remind them why you’re the perfect fit for the Installation Planner position. Keep it friendly and professional!
We think you need these skills to ace Installation Planner in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant planning or scheduling roles you've had. We want to see how you can bring value to our Installation Teams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Planner role. Share specific examples of how you've managed multiple priorities in a fast-paced environment, just like we do at StudySmarter.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and avoid jargon. We appreciate a friendly tone that reflects your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Johnson Controls!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of an Installation Planner. Familiarise yourself with scheduling engineers, managing appointments, and ensuring efficient service delivery. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since previous customer service experience is a must-have, be ready to share specific examples from your past roles. Think about times when you resolved issues or improved customer satisfaction. This will highlight your ability to handle inbound and outbound calls effectively.
✨Demonstrate Organisational Skills
As an Installation Planner, you'll need to manage multiple priorities in a fast-paced environment. Prepare to discuss how you've successfully juggled tasks in the past. Use real-life scenarios to illustrate your strong organisational skills and how they can benefit the team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.