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- Tasks: Schedule customer appointments and support installation teams for maximum productivity.
- Company: Leading building solutions firm with a focus on teamwork and efficiency.
- Benefits: Competitive salary, generous leave, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and ability to manage scheduling effectively.
- Other info: Exciting opportunity for growth in a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading building solutions firm is seeking a Customer Service Co-Ordinator in Sunbury-on-Thames, UK. This role involves supporting installation teams by effectively scheduling customer appointments and maximizing engineer productivity.
Key responsibilities include:
- Managing telephone communications
- Ordering materials for visits
- Liaising with third-party providers
Competitive salary and comprehensive benefits package including generous leave entitlement and career development opportunities are offered.
Customer Service Scheduler – Field Operations & Planning in Sunbury-on-Thames employer: Ydu Jc Air Cond & Ref Inc.- Dubai
Contact Detail:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Scheduler – Field Operations & Planning in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills with a friend or in front of the mirror. Focus on how you can showcase your scheduling and communication skills, as these are key for the Customer Service Scheduler role.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm for the position.
✨Tip Number 4
Stay organised! Keep track of the jobs you’ve applied for and any follow-up actions. This will help you stay on top of your applications and show potential employers that you’re detail-oriented.
We think you need these skills to ace Customer Service Scheduler – Field Operations & Planning in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and scheduling. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Customer Service Scheduler role and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Communication Skills: Since this role involves managing telephone communications, make sure to highlight your communication skills in your application. We love candidates who can convey information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Scheduler. Familiarise yourself with scheduling techniques and how to maximise engineer productivity. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Brush Up on Communication Skills
Since managing telephone communications is a key part of the job, practice your phone etiquette. Be clear, concise, and friendly in your responses. You might even want to role-play common scenarios with a friend to build your confidence.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle scheduling conflicts or last-minute changes. Think of examples from your past experiences where you've successfully navigated similar challenges. This will demonstrate your ability to think on your feet and adapt to changing situations.
✨Show Enthusiasm for Teamwork
This role involves liaising with installation teams and third-party providers, so highlight your teamwork skills. Share examples of how you've collaborated effectively in previous roles, and express your excitement about contributing to a cohesive team environment.
