At a Glance
- Tasks: Support installation and dispatch teams, manage customer communications, and ensure smooth operations.
- Company: Join Johnson Controls, a leader in making buildings smarter since 1885.
- Benefits: Enjoy competitive salary, flexible leave, and exclusive discounts.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Be part of a dynamic team that makes a real impact on building safety and efficiency.
- Qualifications: Strong time management, attention to detail, and basic IT skills required.
The predicted salary is between 28800 - 43200 £ per year.
The Subscriber Admin Team supports the branch Installation and Service Dispatch Teams to enable the carrying out of installation and dispatching work in relation to security services. It is the main interface between the customer and the engineer on daily activities & risk situations and is the main control point for planning & scheduling of work.
What we offer
- Competitive Salary: Reflecting your skills and experience.
- Generous & Flexible Leave Entitlement: 25 days of annual leave.
- Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
- Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
- Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
- Career Development: Extensive opportunities for growth and advancement.
The admin support team will be responsible for supporting the Planning/ Dispatch team for all administration tasks.
How you will do it
- Stock Replenishment
- Job Payment Amendments
- Return Stock Tracking
- Customer Contact Letters
- Communication with FLM and Engineers for escalations
- Identify errors and rectifying before risk occurs.
What we look for
Required
- Time management
- Attention to detail
- Basic IT skills
- Team focus
- Problem Solving
- Prioritising
Preferred
- Industry experience
Customer Service Admin in Sunbury-on-Thames employer: Ydu Jc Air Cond & Ref Inc.- Dubai
YDU JC Air Cond & Ref Inc. in Dubai is an excellent employer, offering a dynamic work environment where efficiency and customer satisfaction are at the forefront. With competitive benefits, a generous leave policy, and ample opportunities for career development, employees are encouraged to grow and thrive within the company. The supportive culture fosters teamwork and innovation, making it a rewarding place to build a meaningful career.
Contact Details:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Admin in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to current employees at Johnson Controls on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and admin roles. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific examples of how you've managed tasks with precision in previous roles. This will highlight your fit for the admin support position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Service Admin in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Admin role. Highlight relevant experience and skills that match the job description, like time management and attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and team focus – we love that!
Showcase Your IT Skills:Since basic IT skills are a must, make sure to mention any relevant software or tools you’re familiar with. If you've used specific systems in previous roles, let us know! It’ll help us see how you can hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Admin. Familiarise yourself with tasks like stock replenishment and customer contact letters. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss specific examples where you've successfully solved problems in a previous role. Highlight how you identified issues and took action to rectify them, as this aligns perfectly with the job's focus on risk management and error rectification.
✨Emphasise Teamwork and Communication
Since the role involves liaising with engineers and the planning team, it's crucial to showcase your teamwork and communication skills. Share experiences where you've collaborated effectively with others to achieve a common goal, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
