At a Glance
- Tasks: Design and evolve cloud contact centre solutions using voice, digital, and AI technologies.
- Company: Join a forward-thinking company focused on innovation and customer experience.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving impactful change in customer service.
- Why this job: Shape the future of customer interactions with cutting-edge technology.
- Qualifications: Experience in architecture and a passion for collaboration and innovation.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem. You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.
Responsibilities
- Architecture
Solutions Architect – Contact Center (Cloud & AI) employer: Ydu Jc Air Cond & Ref Inc.- Dubai
As a Solutions Architect at our company, you will thrive in a dynamic and innovative environment that champions collaboration and creativity. We offer competitive benefits, a strong focus on employee development, and a culture that values diversity and inclusion, all set in a vibrant location that fosters both professional and personal growth. Join us to be part of a forward-thinking team dedicated to shaping the future of cloud contact centre solutions.
Contact Details:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruitment Team
