Service Engineer - Security

Service Engineer - Security

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Y

At a Glance

  • Tasks: Provide top-notch engineering services for advanced security systems like CCTV and access control.
  • Company: Join a leading innovator in security solutions with a focus on cutting-edge technology.
  • Benefits: Dynamic work environment, opportunities for growth, and a chance to make a real impact.
  • Why this job: Be part of a team that engineers peace of mind in high-profile environments.
  • Qualifications: Experience with integrated security systems and excellent communication skills required.
  • Other info: Opportunity to work independently and collaboratively in a supportive team.

The predicted salary is between 30000 - 40000 £ per year.

We are at the forefront of cutting-edge security innovation, specialising in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments.

We don’t just install technology—we engineer peace of mind. By combining our proprietary systems with best-of-breed technologies and meticulous project management, we deliver fully integrated, turn-key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future-proof.

What sets us apart is our deep expertise in high-end surveillance and bespoke installation techniques. This makes us a trusted partner in some of the most sensitive and demanding environments. If you’re passionate about innovation, precision, and making a real impact in the world of security, you’ll thrive here.

What you will do:

As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance and service delivery across CCTV, Access Control, and Intruder Alarm systems. You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world-class engineering solutions.

In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept.

As an integral member of the Services and Maintenance Team, your ability to work proactively, independently, and as part of a wider team is critical. You will support the team by offering your expertise when responding to technical faults, while working closely with both new and existing customers to maintain, optimise, and enhance their systems. Additionally, you will be required to participate in the on-call rota to provide 24/7 engineering support.

How You Will Do It:
  • Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
  • Manage system maintenance tasks and monitor all installed systems and infrastructure.
  • Ensure that solutions and services meet or exceed customer expectations.
  • Complete all project and service-related documentation to meet business timelines and operational standards.
  • Adhere to Johnson Controls’ procedures and Health & Safety policies.
What We’re Looking For:
  • Strong experience in integrated enterprise-level systems, including:
  • CCTV
  • Intruder Alarm Systems
  • Perimeter Detection
  • Access Control
  • Video Intercom Systems
  • Hands-on experience with technologies such as:
    • Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
  • Experience with high-end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
  • Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
  • Familiarity with Senstar, Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
  • Excellent communication skills, both internally and externally with customers.
  • Self-driven, enthusiastic, and able to work independently.
  • Professional demeanor and customer-centric approach.
  • Capabilities:
    • Willing to travel and spend time away from home.
    • Self-motivated with a positive, customer-focused attitude.
    • Proven ability to deliver high-quality customer engineering services.
    • Reliable and capable of working both autonomously and as part of a team.
    • Must be able to achieve and maintain government-level SC clearance.

    At Johnson Controls, we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world-leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer, smarter, and more sustainable world.

    Service Engineer - Security employer: Ydu Jc Air Cond & Ref Inc.- Dubai

    At Johnson Controls, we pride ourselves on being a leader in security innovation, offering a dynamic work environment that fosters professional growth and collaboration. Our team-oriented culture encourages employees to take ownership of their projects while providing comprehensive training and support, ensuring you can thrive in your role as a Service Engineer. Located in Didcot, Oxfordshire, you'll enjoy the benefits of working in a vibrant community with access to cutting-edge technology and the opportunity to make a meaningful impact in safeguarding high-profile environments.
    Y

    Contact Detail:

    Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Engineer - Security

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its products. Familiarise yourself with their security solutions and think about how your skills can contribute to their mission. Show them you’re not just another candidate, but someone who genuinely cares about their work.

    ✨Tip Number 3

    Practice your technical skills! Brush up on your knowledge of CCTV, access control, and intruder alarm systems. Being able to discuss these topics confidently will set you apart from the competition and show you’re ready to hit the ground running.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Johnson Controls and contributing to our innovative security solutions.

    We think you need these skills to ace Service Engineer - Security

    CCTV Systems
    Intruder Alarm Systems
    Access Control Systems
    Perimeter Detection
    Video Intercom Systems
    Genetec
    Gallagher
    Milestone
    FLIR Latitude
    ProWatch
    Commend
    High-end CCTV Cameras
    Galaxy
    Texecom
    Fibre Optic Systems
    Communication Skills
    Project Management
    Customer-Centric Approach
    Health & Safety Compliance

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Service Engineer role. Highlight your experience with CCTV, Intruder Alarm Systems, and any relevant technologies. We want to see how your skills align with our mission of delivering top-notch security solutions!

    Show Off Your Communication Skills: Since communication is key in this role, don’t forget to showcase your ability to liaise with customers and internal teams. Use examples from your past experiences where you’ve successfully managed client relationships or resolved technical issues.

    Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity! Make sure your documentation is well-organised and free of jargon, so we can easily see your qualifications and experience.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!

    How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai

    ✨Know Your Tech

    Make sure you brush up on your knowledge of integrated systems like CCTV, Intruder Alarms, and Access Control. Familiarise yourself with the specific technologies mentioned in the job description, such as Genetec and Bosch cameras. Being able to discuss these confidently will show that you're serious about the role.

    ✨Showcase Your Problem-Solving Skills

    Prepare examples of how you've tackled technical issues in the past. Think about times when you had to respond to a fault or manage a maintenance task. This will demonstrate your hands-on experience and ability to work independently, which is crucial for this position.

    ✨Communicate Clearly

    Since excellent communication is key, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would communicate with customers or internal teams, so being clear and concise will set you apart.

    ✨Emphasise Teamwork and Independence

    Be ready to discuss how you balance working autonomously with being part of a team. Share examples of how you've collaborated with others while also taking ownership of your tasks. This will highlight your versatility and fit for the Services and Maintenance Team.

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