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- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join Johnson Controls, a leader in smart building technology.
- Benefits: Competitive salary, overtime, generous holidays, and career progression.
- Other info: Dynamic team with excellent growth opportunities and industry-leading support.
- Why this job: Make a real impact by ensuring safety and comfort in buildings.
- Qualifications: Experience in the fire industry and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential
- Optional Overtime
- Generous callout payments – Best in the industry
- Travel Time – Averaging 3% of basic salary
- Engineering Commission scheme – Averaging 7% of basic salary
- Sales referral incentive scheme
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry leading Health & Safety and an employee assistance program
- Career progression opportunities
- Our team average 20+ years length of service
- Staff referral scheme up to £2,000
We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.
What you will do
Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineer will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team. The successful Engineer will cover a regional area.
How you will do it
- Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships.
- To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
- Ensuring your time is managed efficiently and jobs are prioritised correctly.
- Correctly complete Engineer work reports or checklist as appropriate.
What we look for
Experience within the Fire industry with knowledge of repair and maintenance of large systems. Expert knowledge in mainstream and top end Fire, Gas and Aspiration systems. Working knowledge of industry standards and have a logical approach to troubleshooting together with good computer skills. Had or have previous experience working in a customer facing environment. Must hold a full clean driving license. The ability to lift and climb ladders and be comfortable working at height.
Preferred:
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.
At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
Service Engineer - Fire employer: Ydu Jc Air Cond & Ref Inc.- Dubai
Contact Detail:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Fire
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've solved problems in the past, especially in high-pressure situations.
✨Tip Number 3
Don’t forget to showcase your passion for safety and sustainability during interviews. Companies like Johnson Controls love candidates who align with their mission to create smarter, safer buildings.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Engineer role. It shows you're serious about joining the team and gives you access to all the latest opportunities!
We think you need these skills to ace Service Engineer - Fire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the fire industry and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Johnson Controls and how you can contribute to our mission of making buildings smarter.
Showcase Your Customer Service Skills: Since customer service is key in this role, be sure to include examples of how you've provided exceptional service in previous jobs. We love seeing candidates who understand the importance of building relationships!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, we can't wait to hear from you!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire alarm systems, especially the mainstream and top-end ones. Be ready to discuss your experience with repair and maintenance, as well as any relevant qualifications you hold. This will show that you're not just familiar with the basics but also have a solid understanding of the industry standards.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided exceptional customer service in the past. Think about situations where you exceeded expectations or resolved issues effectively. This will demonstrate your ability to build and maintain effective relationships with clients.
✨Time Management Matters
The job requires efficient time management and prioritisation of tasks. Be ready to discuss how you manage your workload, especially when faced with multiple jobs. You could even share a specific example of a time when you successfully juggled several responsibilities without compromising quality.
✨Safety First
Given the nature of the work, it's crucial to emphasise your commitment to safety. Prepare to talk about your experience working safely and responsibly, particularly in environments where you had to lift, climb ladders, or work at height. Highlight any training or certifications you have that relate to health and safety practices.