At a Glance
- Tasks: Maintain and service CCTV and Access Control systems while building strong customer relationships.
- Company: Join Johnson Controls, a leader in making buildings smarter since 1885.
- Benefits: Competitive salary, generous holiday, pension matching, and continuous training provided.
- Other info: Enjoy excellent career progression and a supportive team culture.
- Why this job: Be part of a winning team and develop your skills in a dynamic environment.
- Qualifications: Experience in security systems preferred; training provided for the right candidate.
The predicted salary is between 30000 - 40000 £ per year.
We offer the ultimate platform for career growth at Vindex with an array of opportunities. Along with excellent career progression, you will enjoy:
- Competitive salary with exceptional earning potential
- Optional overtime
- Generous callout payments – the best in the industry
- Pension matching up to 7%
- 25 days holiday plus bank holidays
- Company vehicle, uniform, PPE, tools, and continuous training provided
- Industry-leading Health & Safety and employee assistance programs
- Newly introduced Engineering career ladder for career progression opportunities
- Average team member tenure of over 20 years
- Become a valued member of our Winning Team
- Staff referral scheme up to £2,000.00
- Rewards & recognition programs
Role Overview: To maintain strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may be a small element of some installation/commissioning work. This role will involve visiting customer sites and requires the successful applicant to be customer-focused. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career.
Main Responsibilities:
- Managing paperwork
- Ensuring customer expectations are met
- Managing workload
- Achieving company KPIs for attendance in line with the clients' Service Level Agreements
- Teamwork and collaboration
- Problem solving
- Customer service
- Understanding and meeting guidelines and standards of work expected by JCI / ISSG
- Maintaining a professional appearance and manner to promote the image of the Company
- Setting a good example to colleagues by observing all company rules and regulations
- Completing necessary Company documentation punctually and in accordance with guidelines
- Observing and adhering to company health & safety guidelines
Preferred qualifications: CCure and Genetec are not essential but strongly preferred; however, if you have worked on other security systems and can demonstrate the aptitude to learn, we would invest in the necessary training.
Experience: At least three years’ experience within the Security Industry working on CCTV, Access Control and Intruder Systems.
Skills:
- Experience in the Security/CCTV/Access Control sector
- Analytical and Diagnostic Skills
- Planning
- Communication skills, both verbal and written
- Time keeping
- Flexible approach to work and willingness to work extra hours as required, including occasional out-of-hours/weekend call-outs
- Commitment to delivering excellent customer service
- Team Player with the desire to share knowledge in a team environment
- Self-motivated and confident
- Practical and highly adaptable
- Cooperative and helpful at all times
Service Engineer - Security in Nottingham employer: YDU JC Air Cond & Ref Inc.- Dubai
Johnson Controls is an exceptional employer, offering a dynamic work environment in Manchester where you can thrive as a Night-Shift Technical Support Advisor. With a strong emphasis on employee growth, comprehensive training, and a supportive team culture, you'll have the opportunity to develop your skills while contributing to high-security solutions for our valued customers. Join us to be part of a company that values your contributions and fosters a rewarding career path.
Contact Details:
YDU JC Air Cond & Ref Inc.- Dubai Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer - Security in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance gigs related to CCTV or Access Control systems. This not only boosts your CV but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've tackled challenges in previous roles and how you can contribute to maintaining strong relationships with clients.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Johnson Controls.
We think you need these skills to ace Service Engineer - Security in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with CCTV and Access Control systems, and don’t forget to mention any relevant training or certifications. We want to see how your skills match up with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the security industry and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We value problem solvers who can think on their feet, so share those experiences that demonstrate your analytical and diagnostic skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at YDU JC Air Cond & Ref Inc.- Dubai
✨Know Your Security Systems
Make sure you brush up on your knowledge of CCTV, Access Control, and Intruder Systems. Familiarise yourself with the specific systems mentioned in the job description, like CCure and Genetec, even if they’re not essential. This will show your potential employer that you're proactive and eager to learn.
✨Demonstrate Customer Focus
Since this role involves maintaining strong relationships with blue-chip customers, be prepared to discuss how you've successfully managed customer expectations in the past. Share specific examples where your customer service skills made a difference, as this will highlight your suitability for the role.
✨Showcase Teamwork Skills
This position requires collaboration with colleagues and other trades, so be ready to talk about your experiences working in a team. Highlight instances where you’ve contributed to a team’s success or helped resolve conflicts, as this will demonstrate your ability to work well with others.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and diagnostic skills. Think of scenarios where you faced challenges in the security industry and how you approached solving them. This will help you illustrate your practical and adaptable nature, which is crucial for a Service Engineer.
