Service Engineer - Fire in Nottingham

Service Engineer - Fire in Nottingham

Nottingham Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Service Fire Alarm Systems and provide exceptional customer service.
  • Company: Join Johnson Controls, a leader in Fire & Security solutions.
  • Benefits: Competitive salary, overtime, generous holidays, and career progression.
  • Other info: Dynamic team with excellent support and ongoing training opportunities.
  • Why this job: Make a real impact by ensuring safety and security for communities.
  • Qualifications: Experience in Fire & Security and a valid driving licence required.

The predicted salary is between 30000 - 40000 € per year.

Why join our ADT team?

We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:

  • Competitive basic salary with excellent additional earnings potential
  • Optional overtime
  • Generous callout payments – Best in the industry
  • Travel Time – Averaging 3% of basic salary
  • Engineering Commission scheme – Averaging 7% of basic salary
  • Sales referral incentive scheme
  • Pension – we match up to 7%
  • 25 days holiday plus bank holidays
  • Company Vehicle, uniform, all PPE, tools and ongoing training provided
  • Industry leading Health & Safety and an employee assistance program
  • Career progression opportunities - newly introduced Engineering career ladder 2022
  • Our team average 20+ years length of service
  • The opportunity to become a valued member of our Winning Team
  • Staff referral scheme up to £5,000
  • Rewards & recognition programmes

Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.

This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”

We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.

What you will do

Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

  • Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
  • To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
  • Ensuring your time is managed efficiently and jobs are prioritised correctly.
  • Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

What we look for

Essential:

  • Experience within Fire & Security industry
  • Driving license
  • Ability to lift and climb ladders
  • Had or have previous experience working in a customer facing environment

Preferred:

  • Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA

Service Engineer - Fire in Nottingham employer: Ydu Jc Air Cond & Ref Inc.- Dubai

At ADT, part of Johnson Controls, we pride ourselves on being an exceptional employer that fosters career growth and offers a supportive work culture. With competitive salaries, generous benefits including industry-leading callout payments and a robust pension scheme, our employees enjoy a fulfilling work environment where they can thrive. Join us in Nottingham to be part of a dedicated team that values innovation, safety, and community impact, while providing you with the tools and training needed to excel in your career as a Service Engineer.

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Contact Detail:

Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Engineer - Fire in Nottingham

Tip Number 1

Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by practising common questions related to fire alarm systems and customer service. We recommend doing mock interviews with friends or family to build your confidence. Remember, showing your technical knowledge and problem-solving skills is key!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.

Tip Number 4

Apply through our website for the best chance at landing that Service Engineer role! We’re always looking for passionate individuals who want to make a difference in the fire and security sector. Plus, it’s the easiest way to stay updated on new opportunities!

We think you need these skills to ace Service Engineer - Fire in Nottingham

Fire Alarm Systems Servicing
Customer Service
Technical Knowledge in Fire & Security
Problem Identification and Rectification
Time Management
Report Writing
Health and Safety Awareness

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the Fire & Security industry and any relevant qualifications you have. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with ADT and how you can contribute to our mission of making the world a safer place. Keep it engaging and personal!

Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight your customer service experience. We love candidates who can build strong relationships and exceed customer expectations, so share some examples!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining our team!

How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai

Know Your Fire Systems

Make sure you brush up on your knowledge of fire alarm systems and relevant industry standards. Being able to discuss specific technologies or regulations during the interview will show that you're not just interested in the role, but that you understand it deeply.

Showcase Your Customer Service Skills

Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this will resonate well with the interviewers.

Demonstrate Problem-Solving Abilities

Be ready to discuss how you've identified and rectified problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your proactive approach to preventing issues before they arise.

Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, career progression opportunities, or how the company stays ahead in the fire and security sector. It shows your genuine interest in the role and the company.