Johnson Controls is seeking a proactive Customer Services professional to join the Facilities Management Helpdesk as a Coordinator in Manchester. You will be the central contact point for FM partnerships, handling enquiries across phone, email, and digital channels to ensure smooth operations and high customer satisfaction.
You will resolve issues at first contact where possible, collaborate with internal teams to troubleshoot, and monitor KPIs and SLAs to drive continuous service improvement.
#J-18808-Ljbffr
Facilities Helpdesk Coordinator - Customer-Centric FM Ops in Manchester employer: YDU JC Air Cond & Ref Inc.- Dubai
Johnson Controls is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that prioritises collaboration and continuous improvement. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects in security and safety solutions. With a commitment to high-quality service delivery, working here means being part of a team that values innovation and customer satisfaction.
Contact Details:
YDU JC Air Cond & Ref Inc.- Dubai Recruitment Team
