At a Glance
- Tasks: Transform complex data into actionable insights to drive revenue and service productivity.
- Company: Join Johnson Controls, a global leader in smart building solutions.
- Benefits: Full-time role with hybrid work options and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and sustainability.
- Why this job: Make a real impact by driving commercial performance in a global organisation.
- Qualifications: Strong analytical skills and experience in sales or commercial analytics required.
The predicted salary is between 35000 - 45000 £ per year.
Join our Global Marine & Navy (GMN) team as a Commercial Sales & Service Analyst, where you'll act as a strategic business partner to leadership, translating complex data into clear, actionable insights that drive revenue growth, service productivity, and customer value. In this role, you'll enable faster and better decision-making by delivering data-driven recommendations, influencing commercial behaviours, and standardising performance visibility across global markets.
Key Responsibilities- Customer Analytics (Growth, Retention & Value Creation)
- Identify and prioritise growth opportunities through segmentation, whitespace analysis, and spend modelling
- Analyse customer lifecycle, installed base, and service footprint to uncover expansion and retention opportunities
- Develop account-level insights combining performance, pipeline, and activity data
- Provide "next best actions" to support sales focus and success
- Embed insights into commercial routines such as account and pipeline reviews
- Commercial Performance & Pipeline Insight
- Provide visibility into pipeline health, conversion rates, and backlog performance
- Deliver insights on win/loss trends, pricing, and execution gaps
- Support improvements in funnel quality, velocity, and forecast accuracy
- Translate analysis into actions that drive revenue outcomes
- Service Productivity & Performance Analytics
- Own and manage global service productivity reporting
- Define and standardise key performance metrics (utilisation, throughput, backlog, etc.)
- Deliver weekly and monthly insight packs with clear actions and recommendations
- Track execution and measure impact of improvement initiatives
- Headcount, Capacity & Coverage
- Build and maintain capacity and headcount models aligned to growth targets
- Identify gaps in coverage, productivity, and utilisation
- Support hiring, territory planning, and quota alignment
- Recommend resource optimisation strategies to leadership
- Commercial Operating System & Insight Delivery
- Develop scalable dashboards and insight packs across all GMN regions
- Standardise KPI definitions, governance, and data quality standards
- Create unified views across ERP and CRM systems
- Automate reporting to improve speed, accuracy, and consistency
- Essential Skills:
- Strong analytical capability with the ability to link data to commercial outcomes
- Excellent problem-solving and structured thinking skills
- Ability to influence stakeholders and translate insights into action
- Strong communication and business partnering skills
- High level of organisation, discipline, and outcome focus
- Experience & Technical Skills:
- Proven experience in sales, service, or commercial analytics roles
- Experience working with CRM, ERP, and BI tools (e.g. Salesforce, Power BI, Excel, SQL)
- Experience delivering insights that drive measurable business performance improvements
If you thrive on turning data into meaningful business impact and want to play a key role in driving commercial performance across a global organisation, we'd love to hear from you.
Commercial Data Analyst in Manchester employer: Ydu Jc Air Cond & Ref Inc.- Dubai
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Commercial Data Analyst in Manchester, you'll benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that values your contributions. Join us to make a meaningful impact in driving commercial performance while enjoying the advantages of working for a global leader in building technologies.
Contact Details:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Data Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the context of commercial data analysis. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your data storytelling skills! Be ready to explain how your analytical insights can drive revenue growth and improve service productivity. Use real examples from your past experiences to illustrate your points.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Commercial Data Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Data Analyst role. Highlight your analytical skills and experience with CRM, ERP, and BI tools. We want to see how your background aligns with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about data analytics and how you can contribute to our team. Be sure to mention specific examples of how you've turned data into actionable insights in previous roles.
Showcase Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. We love candidates who can think critically and provide solutions that drive business performance. Share examples of challenges you've faced and how you overcame them.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know Your Data
As a Commercial Data Analyst, you'll be expected to handle complex data. Brush up on your analytical skills and be ready to discuss how you've used data to drive business outcomes in the past. Prepare specific examples that showcase your ability to translate data into actionable insights.
✨Understand the Business
Familiarise yourself with Johnson Controls and its role in the industry. Understand their products, services, and the markets they operate in. This knowledge will help you connect your skills to their needs and demonstrate your genuine interest in the company.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've identified growth opportunities or improved service productivity. Be ready to explain your thought process and the impact of your actions on the business.
✨Showcase Your Communication Skills
As a strategic business partner, strong communication is key. Practice articulating your insights clearly and concisely. Be prepared to discuss how you've influenced stakeholders in the past and how you can do the same at Johnson Controls.
