At a Glance
- Tasks: Lead advanced virtual refrigeration services and build strong customer relationships.
- Company: Join a leading HVAC company with a supportive and collaborative culture.
- Benefits: Enjoy competitive salary, 25 days leave, private healthcare, and ongoing training.
- Other info: Dynamic role with opportunities for travel and career development.
- Why this job: Shape the future of digital services with AI and machine learning in HVAC.
- Qualifications: Strong HVAC chiller knowledge and experience in troubleshooting complex systems.
The predicted salary is between 50000 - 65000 £ per year.
As a Chiller Remote Service Lead, you will play a key role in delivering advanced virtual refrigeration and chiller services across the UK. You will build strong customer relationships by deeply understanding our HVAC service model and each customer’s specific operational needs. Working closely with an international team of Solution Engineers, you will support preventive, proactive and predictive maintenance strategies while helping shape the future of digital services, including artificial intelligence and machine learning–enabled diagnostics. The role involves regular customer interaction, remote analysis and on-site engagement when required.
What We Offer
- Competitive salary
- 25 days annual leave plus bank holidays
- Pension scheme
- Private healthcare and Life insurance
- Employee Assistance Programme
- Employee referral scheme
- Employee discounts
- Cycle to Work scheme
- Discounts on Johnson Controls products
- Ongoing training and career development opportunities
- Supportive, collaborative and safety-driven culture
How You Will Do It
- Review the Connected Equipment Portal, analyse performance data and produce reports and recommendations for customers and internal teams
- Diagnose complex refrigeration and chiller systems remotely and on site
- Deliver virtual, advanced and innovative refrigeration services
- Carry out preventive, proactive and predictive maintenance activities, including detailed troubleshooting
- Provide feedback on chiller serviceability and Connected Equipment Portal functionality
- Collaborate with field service teams and support the connection and commissioning of refrigeration systems
- Develop area‑specific playbooks for virtual service delivery
- Advise customers using system data and site assessments, proposing upgrades, retrofits and improvements
- Support sales teams with technical recommendations
- Communicate clearly with internal and external stakeholders to ensure high customer satisfaction
- Coordinate with local support centres when issues arise
What We Are Looking For
- Required
- Strong knowledge of HVAC chillers and chiller systems, building automation and energy management systems
- Solid experience maintaining, diagnosing, and troubleshooting HVAC chillers and chiller systems
- Ability to resolve complex technical issues and engage confidently with customers
- Good IT skills and confidence using digital platforms and apps
- Willingness to travel within the UK
- Beneficial
- Knowledge of industrial refrigeration
- Experience maintaining, diagnosing, and troubleshooting industrial refrigeration systems
- Experience with remote or virtual diagnostics
- Knowledge of vibration, oil, refrigerant or motor current analysis
- Exposure to AI- or data-driven maintenance solutions
- Training or mentoring experience
Chiller Remote Service Lead in Manchester employer: Ydu Jc Air Cond & Ref Inc.- Dubai
As a Chiller Remote Service Lead at our company, you will join a supportive and collaborative team dedicated to innovation in HVAC services. We offer competitive salaries, extensive training, and career development opportunities, all within a safety-driven culture that values employee well-being. With the chance to work on cutting-edge digital solutions and a strong focus on customer relationships, this role provides a meaningful and rewarding career path in the heart of the UK.
Contact Details:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Chiller Remote Service Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend HVAC events, and join relevant online forums. Building relationships can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience with HVAC chillers and troubleshooting. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to chiller systems and HVAC. Practice explaining complex concepts in simple terms to demonstrate your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Chiller Remote Service Lead in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with HVAC chillers and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Chiller Remote Service Lead position and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex technical issues in the past. We love seeing candidates who can think on their feet and provide innovative solutions!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know Your Chillers Inside Out
Make sure you brush up on your knowledge of HVAC chillers and chiller systems. Be ready to discuss specific troubleshooting techniques and maintenance strategies you've used in the past. This will show that you not only understand the technical side but can also apply it practically.
✨Showcase Your Customer Engagement Skills
Since this role involves regular customer interaction, prepare examples of how you've built strong relationships with clients. Think about times when you’ve successfully diagnosed issues remotely or provided valuable recommendations that improved their operations.
✨Familiarise Yourself with Digital Tools
Get comfortable with digital platforms and apps relevant to the role. If you have experience with remote diagnostics or data analysis tools, be sure to highlight that. Showing confidence in using technology will set you apart from other candidates.
✨Prepare for Team Collaboration Questions
This position requires working closely with an international team. Be ready to discuss your experience collaborating with others, especially in a remote setting. Share specific examples of how you’ve contributed to team success and supported colleagues in achieving common goals.
