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- Tasks: Handle customer enquiries and manage complaints to create exceptional experiences.
- Company: Leading technology firm in Manchester with a focus on innovation.
- Benefits: Full-time position with opportunities for learning and development.
- Why this job: Join a supportive team and enhance your communication and problem-solving skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment that values teamwork and personal growth.
The predicted salary is between 800 - 1120 £ per month.
A leading technology firm in Manchester is seeking an Apprentice Customer Experience Advisor for a full-time position. You will work in our Business to Business customer enquiries team, handling inbound calls and managing customer complaints. This role emphasizes strong communication and problem-solving skills, aiming to create exceptional customer experiences. Join us to learn and develop in a supportive environment that values team spirit and innovation.
Apprentice Customer Experience Advisor (B2B) in Manchester employer: Ydu Jc Air Cond & Ref Inc.- Dubai
Contact Detail:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Experience Advisor (B2B) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer enquiries, try role-playing scenarios with friends or family. This will help you feel more confident when it comes to those tricky questions during interviews.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you turned a negative situation into a positive one. Employers love to see how you handle challenges, especially in customer service roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in a supportive environment.
We think you need these skills to ace Apprentice Customer Experience Advisor (B2B) in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Apprentice Customer Experience Advisor role. Highlight your communication and problem-solving skills, and relate them to the job description. We love seeing how you connect your experiences to what we do!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on conveying your message effectively – it shows us you can communicate well!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know the Company
Before your interview, do some research on the technology firm. Understand their products, values, and what sets them apart in the B2B space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As an Apprentice Customer Experience Advisor, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate handling customer enquiries or complaints.
✨Showcase Problem-Solving Abilities
Prepare examples from your past experiences where you've successfully resolved issues or improved a situation. This could be from school projects, part-time jobs, or even personal experiences. Highlighting your problem-solving skills will demonstrate your readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and eager to learn more about the company and your potential future there.
