At a Glance
- Tasks: Support installation and dispatch teams, ensuring smooth operations and customer communication.
- Company: Join Johnson Controls, a leader in making buildings smarter since 1885.
- Benefits: Enjoy competitive salary, flexible leave, and exclusive discounts.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Be part of a dynamic team that makes a real difference in building safety and efficiency.
- Qualifications: Strong time management, attention to detail, and basic IT skills required.
The predicted salary is between 30000 - 40000 € per year.
The Subscriber Admin Team supports the branch Installation and Service Dispatch Teams to enable the carrying out of installation and dispatching work in relation to security services. It is the main interface between the customer and the engineer on daily activities & risk situations and is the main control point for planning & scheduling of work.
What we offer
- Competitive Salary: Reflecting your skills and experience.
- Generous & Flexible Leave Entitlement: 25 days of annual leave.
- Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
- Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
- Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
- Career Development: Extensive opportunities for growth and advancement.
The admin support team will be responsible for supporting the Planning/ Dispatch team for all administration tasks.
How you will do it
- Stock Replenishment
- Job Payment Amendments
- Return Stock Tracking
- Customer Contact Letters
- Communication with FLM and Engineers for escalations
- Identify errors and rectifying before risk occurs.
What we look for
Required
- Time management
- Attention to detail
- Basic IT skills
- Team focus
- Problem Solving
- Prioritising
Preferred
- Industry experience
Customer Service Admin employer: Ydu Jc Air Cond & Ref Inc.- Dubai
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and innovation. Located in Sunbury-on-Thames, our Customer Service Admin role provides competitive salaries, generous leave entitlements, and extensive career development opportunities, ensuring that our employees can thrive both personally and professionally. With exclusive discounts and a commitment to employee well-being, we create an environment where you can make a meaningful impact while enjoying a rewarding career.
Contact Detail:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Admin
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Customer Service Admin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Admin role. Highlight your time management skills and attention to detail, as these are key for the position. We want to see how your experience aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Don’t forget to mention any relevant industry experience you have!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and find solutions, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
✨Know Your Role
Make sure you understand the key responsibilities of a Customer Service Admin. Familiarise yourself with tasks like stock replenishment and customer contact letters. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your time management, attention to detail, and problem-solving skills during the interview. Prepare specific examples from your past experiences where you've successfully used these skills, as this will make your answers more impactful.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and the challenges they face. This shows that you’re not just focused on getting the job but are also interested in how you can contribute to the team's success.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The interviewers want to see if you’ll fit into their team culture, so being authentic can really set you apart from other candidates.
