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- Tasks: Support billing accuracy and customer satisfaction by processing dockets and managing invoices.
- Company: Join Johnson Controls, a leader in making buildings smarter since 1885.
- Benefits: Enjoy competitive salary, generous leave, and exclusive discounts.
- Other info: Flexible hybrid work model and excellent career development opportunities.
- Why this job: Be part of a team that drives impactful outcomes in facilities management.
- Qualifications: Experience with ERP systems, Excel, and strong attention to detail required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We are looking for a Facilities Management Billing Advisor to support the timely and accurate processing of FM and UK Restricted Customer Dockets on Hold (DOH), ensuring billing accuracy, SLA compliance, and customer satisfaction.
What you'll do:
- Process DOH within agreed SLAs
- Review Excel-based DOH reports and assess chargeability
- Raise sales invoices and process credits and reâinvoices
- Update the Customer Portal daily with completed dockets
- Manage invoice queries and resolve errors
- Support continuous improvement of DOH processes
What we offer:
- Competitive Salary: Reflecting your skills and experience
- Generous Leave: 25 days annual leave (pro-rated in hours) + time off in lieu for Bank Holidays worked
- Holiday Purchase Scheme: Buy up to 10 extra daysâup to 35 days total leave
- Comprehensive Benefits: Pension plan (up to 7% employer match), Life assurance, Employee assistance program, Referral scheme
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
- Free Onsite Parking: Hassle-free commuting
- Dress Down Fridays: Casual attire to wrap up the week
What we're looking for:
- Must-Have:
- Experience using ERP systems and Excel
- Strong attention to detail and analytical skills
- Ability to meet deadlines in a fastâpaced environment
- Positive, proactive team player
- Ability to pass National Security Vetting (CTC/SC)
- 2â3 yearsâ experience in a processing, billing, or accounts role
Billing Coordinator in Birmingham employer: Ydu Jc Air Cond & Ref Inc.- Dubai
Contact Detail:
Ydu Jc Air Cond & Ref Inc.- Dubai Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Billing Coordinator in Birmingham
â¨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to billing and finance. We recommend role-playing with a friend to boost your confidence and refine your answers.
â¨Tip Number 3
Showcase your skills! Bring along examples of your work, especially if you've handled DOH processes or invoicing before. This will help you stand out and demonstrate your expertise.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Billing Coordinator in Birmingham
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your experience with ERP systems and Excel, as these are key for the Billing Coordinator role. We want to see how your skills match what we're looking for, so donât be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your proactive attitude can contribute to our team. Remember, we love a positive vibe!
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. A polished application reflects your ability to meet deadlines and maintain accuracyâqualities we value highly!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets into the right hands. Plus, it shows us youâre keen on joining our team at StudySmarter!
How to prepare for a job interview at Ydu Jc Air Cond & Ref Inc.- Dubai
â¨Know Your Numbers
As a Billing Coordinator, you'll be dealing with numbers and reports all day. Brush up on your Excel skills and be ready to discuss how you've used them in past roles. Maybe even prepare a few examples of how youâve improved billing processes or resolved discrepancies.
â¨Understand the Role
Make sure you fully understand what a Facilities Management Billing Advisor does. Familiarise yourself with terms like Dockets on Hold (DOH) and SLA compliance. This will show that you're genuinely interested in the role and can hit the ground running.
â¨Show Your Attention to Detail
In this role, attention to detail is key. Be prepared to give examples of how you've caught errors in billing or improved accuracy in previous jobs. You might even want to bring a sample report to discuss during the interview.
â¨Be a Team Player
This position requires collaboration, so highlight your experience working in teams. Share stories that demonstrate your proactive attitude and how youâve contributed to team success, especially in fast-paced environments.