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- Tasks: Coordinate maintenance schedules and facilitate communication between clients and engineers.
- Company: Growing Facilities Management company based in Manchester.
- Benefits: Competitive salary, full training, and career progression opportunities.
- Why this job: Join a supportive team and make a difference in client support.
- Qualifications: Strong organisational skills and experience with IT systems.
- Other info: Office-based role with a focus on professional development.
The predicted salary is between 28800 - 43200 £ per year.
A growing Facilities Management company in Manchester is seeking a proactive Helpdesk Scheduler to coordinate maintenance schedules and ensure effective communication between clients and engineers.
The ideal candidate should possess strong organizational and communication skills, be detail-oriented, and have experience with IT systems, including CAFM systems.
This office-based role offers a competitive salary, full training, career progression opportunities, and a supportive work environment.
Helpdesk Scheduler: Maintenance & Client Support in Manchester employer: YCR
Contact Detail:
YCR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Scheduler: Maintenance & Client Support in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the Facilities Management sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you’re not just another candidate; demonstrate your enthusiasm for their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Helpdesk Scheduler, you'll need to convey information clearly. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Helpdesk Scheduler: Maintenance & Client Support in Manchester
Some tips for your application 🫡
Show Off Your Organisational Skills: When writing your application, make sure to highlight your organisational skills. We want to see how you can manage schedules and keep everything running smoothly, so share any relevant experiences that showcase your knack for keeping things in order.
Communicate Clearly: Effective communication is key in this role, so let your writing reflect that! Use clear and concise language in your application. We’re looking for someone who can convey information effectively, just like you would with clients and engineers.
Detail Matters: Being detail-oriented is a must for the Helpdesk Scheduler position. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it shows you care about the little things!
Familiarise Yourself with IT Systems: If you have experience with IT systems or CAFM systems, don’t forget to mention it! We love candidates who are tech-savvy, so include any relevant skills or experiences that demonstrate your ability to navigate these systems. And remember, apply through our website for the best chance!
How to prepare for a job interview at YCR
✨Know Your Stuff
Make sure you understand the basics of Facilities Management and the role of a Helpdesk Scheduler. Brush up on your knowledge of maintenance scheduling and IT systems, especially CAFM systems. This will show that you're proactive and genuinely interested in the position.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed schedules or coordinated between different parties. Be ready to discuss how you prioritise tasks and handle multiple requests at once, as this is crucial for the role.
✨Communicate Clearly
Since effective communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked how you would handle difficult conversations with clients or engineers, so think about your approach to conflict resolution.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and career progression opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
