At a Glance
- Tasks: Manage helpdesk queries and coordinate billing processes for a dynamic construction company.
- Company: Join a forward-thinking company with a supportive team environment.
- Benefits: Competitive salary, career progression, and a chance to work in a stable role.
- Other info: Great chance to develop skills in a fast-paced industry.
- Why this job: Be part of a team that values your input and offers real opportunities for growth.
- Qualifications: Experience in a similar role and a full UK driving licence required.
The predicted salary is between 22000 - 28000 £ per year.
Your construction Recruitment are proud to be working with a successful and forward-thinking company to bring you this unique opportunity as an employed Helpdesk/ Billing administrator.
Are you looking for stability, career progression and a fantastic team environment?
Salary: £26k - £32k
Location: Swindon
Job Duties Include:
- Scheduling and reporting of Maintenance plans including programming of CAFM system in line with SFG, HTM and other guidance.
- Supporting clients with all incoming helpdesk queries, via telephone, email and our CAFM system.
- Arrange for PPM schedule and Reactive maintenance to be completed.
- Maintain formal and informal communication with managers related to services activities/ working group.
- Develop good working relationships with staff at all levels.
- Assist with setting up accounts with new suppliers and sub-contractors.
- Coordinate with operations and finance teams to ensure accurate and timely billing of services provided.
- Handle billing inquiries and disputes, providing solutions in a professional and timely manner.
- Prepare and issue invoices, credit notes, and other billing documents.
- Generate regular reports on contract status, billing discrepancies, and client feedback for management review.
- Facilitate the onboarding process for new contracts, including documentation, data entry, and system updates.
- Assist in the development and implementation of policies and procedures to improve efficiency in contract management and billing processes.
Requirements:
- Experience in a similar role.
- Full UK Driving Licence.
- Experience working within the FM industry.
- Drive and ambition to progress.
- High attention to detail.
Billing Admin/ Helpdesk Admin in Swindon employer: YCR Recruitment
Join a dynamic and innovative team in Swindon, where your role as a Billing Admin/Helpdesk Admin will be supported by a culture of collaboration and growth. With competitive salaries ranging from £26k to £32k, we offer stability, career progression, and a fantastic work environment that values your contributions and fosters professional development. Experience the unique advantage of working in a forward-thinking company that prioritises employee well-being and encourages strong relationships at all levels.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Admin/ Helpdesk Admin in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Helpdesk/Billing Admin role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions related to billing and helpdesk scenarios, so you can showcase your experience and problem-solving skills confidently.
✨Tip Number 3
Show off your skills! When you get the chance, bring examples of your past work or achievements to interviews. Whether it’s a report you generated or a tricky billing issue you resolved, tangible proof of your abilities can really impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get clicking!
We think you need these skills to ace Billing Admin/ Helpdesk Admin in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Admin/Helpdesk Admin role. Highlight relevant experience, especially in handling helpdesk queries and billing processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your drive for career progression and how you can contribute to our fantastic team environment.
Showcase Your Attention to Detail:Since this role requires high attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at YCR Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of the Billing Admin/Helpdesk Admin role. Familiarise yourself with terms like CAFM systems, PPM schedules, and billing processes. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your communication skills. Think of examples where you've successfully handled queries or disputes. Practising how you articulate these experiences can really help you stand out.
✨Highlight Your Attention to Detail
Attention to detail is crucial in billing and administration roles. Bring up specific instances where your keen eye for detail has saved time or prevented errors. This will reassure the interviewers that you can manage the intricacies of billing and contract management effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This shows that you’re genuinely interested in the role and helps you gauge if the company is the right fit for you.
