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- Tasks: Join our team to handle customer calls and complete admin tasks in a busy contact centre.
- Company: We're a dynamic contact centre in Bristol, focused on delivering excellent customer service.
- Benefits: Gain valuable experience in a supportive environment with potential for temp-to-perm opportunities.
- Why this job: Perfect for those who thrive in fast-paced settings and enjoy helping people every day.
- Qualifications: Must have at least 1 year of office/admin experience and strong communication skills.
- Other info: This is a temporary full-time role, with a contract length of 3-9 months.
The predicted salary is between 24000 - 36000 £ per year.
We’re hiring experienced administrators for a busy contact centre in Bristol. This is a temporary, full-time role, based on-site 5 days a week.
What you’ll do:
- Handle inbound customer calls (B2C)
- Complete accurate and detailed admin tasks
- Update systems, resolve queries, and log information
- Work in a fast-paced, supportive team
What we need:
- 1 year minimum office/admin experience
- Excellent attention to detail
- Strong communication and multitasking skills
- Available to start immediately
- Comfortable working full-time in the office
This is a great opportunity to gain experience in a dynamic, people-focused environment. Apply now to start ASAP!
Job Types: Full-time, Temporary, Temp to perm
Contract length: 3-9 months
Customer Support Representative employer: YB Professional Temps
Contact Detail:
YB Professional Temps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Representative
✨Tip Number 1
Familiarise yourself with common customer support scenarios and solutions. This will help you demonstrate your problem-solving skills during the interview, showing that you're ready to handle real-life situations.
✨Tip Number 2
Practice your communication skills by engaging in role-play exercises with friends or family. This can help you articulate your thoughts clearly and confidently, which is crucial for a Customer Support Representative.
✨Tip Number 3
Research our company culture and values at StudySmarter. Understanding what we stand for will allow you to align your answers with our mission during the interview, making you a more appealing candidate.
✨Tip Number 4
Prepare questions to ask your interviewer about the team dynamics and support systems in place. This shows your interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Customer Support Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer support and administration. Emphasise your attention to detail, communication skills, and any previous roles that required multitasking.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to handle customer queries and work in a fast-paced environment.
Highlight Availability: Clearly state your availability to start immediately in both your CV and cover letter. This is crucial as the company is looking for someone who can begin work without delay.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as well as ensuring that all information is accurate and complete.
How to prepare for a job interview at YB Professional Temps
✨Showcase Your Communication Skills
As a Customer Support Representative, strong communication is key. Be prepared to demonstrate your ability to articulate clearly and listen actively during the interview. Practice common customer service scenarios to showcase how you would handle various situations.
✨Highlight Your Attention to Detail
Given the role's emphasis on accurate admin tasks, be ready to discuss examples from your past experience where your attention to detail made a difference. This could include specific instances where you caught errors or improved processes.
✨Demonstrate Multitasking Abilities
In a fast-paced environment, multitasking is essential. Prepare to share examples of how you've successfully managed multiple tasks simultaneously in previous roles. This will show that you can thrive under pressure.
✨Express Your Team Spirit
Since you'll be working in a supportive team, it's important to convey your ability to collaborate effectively. Share experiences where you contributed to a team goal or supported colleagues, highlighting your people-focused approach.
