Microsoft Dynamics 365 F&O Functional Consultant (Support) in City of Westminster

At YAVICA, people are at the heart of everything we do. Founded in 2017 by a group of industry experts and tech enthusiasts, we have grown into a diverse and talented team from across the globe. Spanning Asia, Europe, and North America, we combine our unique perspectives and skills with a shared mission: to provide the best end-to-end business solution for real estate visionaries. Our solutions are embedded in Microsoft Dynamics 365, leveraging its power to deliver innovative, scalable, and efficient tools for the real estate industry.

About the role

We are seeking a motivated and experienced Functional Consultant with a solid background in the real estate industry and proven expertise in Microsoft Dynamics 365 Finance. As part of our Support Services team, you will collaborate with an international network of colleagues and customers. In this role, you will act as a trusted advisor—helping clients optimize their business processes, maximize the value of their YAVICA products with D365 Finance, and achieve measurable results. You will support customers globally in unlocking the full potential of their Dynamics platform while fostering long‑term partnerships built on trust and value creation.

What you will be responsible for:

• Manage a diverse portfolio of clients, building strong partnerships founded on trust and sustainable growth.
• Assess client business processes, methodologies, and training needs, recommending targeted improvements.
• Advise and support clients in maximizing the value of YAVICA products for the real estate industry.
• Proactively monitor software performance and take corrective actions to ensure stability and optimal functionality.
• Gather ongoing client feedback to improve system usability and ensure smooth operations.
• Conduct in-depth Root Cause Analysis to identify and resolve underlying issues while enhancing solutions.
• Develop a thorough understanding of each client’s business to deliver tailored, process‑aligned solutions.

You might be a great fit if you have:

• Fluent in English, with excellent communication skills.
• Strong expertise with Dynamics 365 Finance & Operations, with the ability to advise on financial processes and operations.
• 3–4 years of experience in real estate administration or property management.
• Knowledge of property management standards and industry processes.
• Skilled in Incident, Problem, and Change Management with a strong track record in client support.
• A structured, responsible approach, with the ability to manage multiple tasks while maintaining quality and a positive mindset.
• Experience working independently and in multicultural, international environments across multiple time zones.
• Strong problem‑solving skills, curiosity, and eagerness to learn new technologies.
• Proven ability to build and maintain strong client relationships through trust, collaboration, and consistent delivery.

Do you share our core values?

We believe that our values define who we are and how we work. If these resonate with you, we’d love to have you join us:

• Empathy - People are the backbone of our business. We foster a healthy and supportive culture internally as well as in our customer and partner relationships.
• Integrity - We do the right thing — even when no one is watching. We are admired and respected for our commitment to follow through and to do what’s right, not just what’s easy.
• Consistency - As a global company, it’s important to us that all stakeholders experience consistency in everything we do and represent. We take pride in being dependable.
• Transparency - We are committed to openness in all situations — even when we fail. We believe in clear communication delivered in a timely manner and take responsibility for our actions.
• Respect - We demonstrate respect in all our interactions. We approach challenges and opportunities with positivity and seek to resolve matters in a constructive and meaningful way.

What we offer:

• Work‑life harmony: We offer flexibility to help you balance your work and personal life in a way that works best for you.
• Hybrid working: Whether you’re collaborating in the office or focusing from home, our hybrid work model empowers you to do your best work, wherever you are.
• Collaborative culture: No micromanagement here. We trust our team members and value everyone’s input. Your ideas and contributions matter.
• Growth opportunities: We’re invested in your development. Enjoy opportunities for training, skill‑building, and career progression as YAVICA continues to grow.
• The tools to succeed: You’ll receive all the equipment you need to excel — from hardware to software, we set you up for success.
• Time to recharge: Paid time off isn’t just a perk; it’s essential. Take the time you need to rest, explore, and come back refreshed.
• Well‑being matters: Your health is important to us. Our private health subscription ensures you have the coverage you need to feel your best.

At YAVICA, we celebrate individuality and diversity, committed to fostering a workplace where everyone is valued, regardless of background, identity, or ability. Join us in creating something extraordinary together. If this sounds like a role for you, apply today. If you have additional questions, reach out to career@yavica.com.