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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a positive guest experience.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible hours, and early access to your wages.
- Why this job: Be part of a fun team in a lively environment with great atmosphere.
- Qualifications: No experience needed, just a friendly attitude and teamwork spirit.
- Other info: Great opportunities for personal growth and making lasting friendships.
The predicted salary is between 11 - 16 £ per hour.
Location - Yates
About Us
Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We are proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At Yates, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Yates.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny.
Yates Blackpool Market Street is in the heart of Blackpool town centre with views overlooking the seafront and North Pier. We have an extensive food and drink menu to choose from, including our cocktail range. We are Blackpool's "home for sport," with 15 TVs and the town centre's only HD big-screen projector. We pride ourselves on delivering a top-class range of drinks, an excellent value food offer, and creating that all-day-long atmosphere.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Yates directly.
Front of House Team Member employer: Yates
Contact Detail:
Yates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into Yates and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family, like taking orders or making recommendations. This will boost your confidence and help you shine in the interview.
✨Tip Number 3
Show your passion for hospitality! When you apply, let us know why you love working in a pub environment. Share any experiences you've had that highlight your ability to create a positive guest experience. We want to see your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and find more opportunities within Stonegate Group. Don’t miss out on your chance to join our fantastic team!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention any relevant experience in hospitality or teamwork, as we love to see how you can contribute to creating a positive guest experience.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our vibrant team at Yates!
How to prepare for a job interview at Yates
✨Know the Venue
Before your interview, take some time to familiarise yourself with Yates and its offerings. Check out their food and drink menu, and maybe even pop in for a visit. This will help you speak confidently about what they do and show your genuine interest in being part of the team.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples from your past experiences where you worked well in a team. Highlight how you contributed to creating a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in a pub environment. Prepare responses that demonstrate your ability to handle difficult situations with grace and provide excellent service. This will show that you can enhance the guest experience, which is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or upcoming events at Yates. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.