Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional service in a vibrant restaurant setting.
- Company: Nessa & Yasmin, a modern British and Middle Eastern restaurant in the heart of Soho.
- Benefits: Free meals on shift, discounts for family and friends, and birthday off!
- Other info: Flexible hours with opportunities for growth in a fast-paced environment.
- Why this job: Join a dynamic team and create memorable experiences for guests every day.
- Qualifications: Proven leadership experience in hospitality and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About Nessa & Yasmin, a modern British restaurant and bar rooted in character and charm, Nessa brings together nostalgic dishes and contemporary flair in the heart of Soho. Designed for conversation, it’s a space that invites long lunches and spontaneous evenings. Yasmin, nestled among Soho's rooftops on the corner of Brewer and Warwick Street, is an intimate Middle Eastern restaurant, bar, and terrace with panoramic city views. It's a suntrap ideal for leisurely lunches, sundown cocktails, late-night dining and revelry. We serve seasonal Middle Eastern sharing plates, boast an extensive wine list, and offer lively cocktails, ensuring an unforgettable experience, day or night.
The Role
We are looking for a Floor Manager to be part of our Restaurant Management team. You will be a natural people person, have a passion for high end service and food, and be able to develop a strong team culture through your training and experience.
Responsibilities:
- Lead, coach and motivate the team to deliver exceptional service and achieve departmental revenue goals.
- Support staff training and development.
- Carry out opening and closing procedures.
- Provide visible managerial presence on the floor, welcoming and engaging with guests to ensure they receive prompt, courteous and efficient service.
- Handle guest feedback, special requests, and complaints with discretion, professionalism, and empathy.
- Ensure all food service areas are always clean and tidy.
- Maintain a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly.
- Monitor overall service, making recommendations for improvement.
- Ensure adherence to health, safety, hygiene, and licensing regulations.
Requirements:
- Proven leadership experience in a hospitality environment.
- Strong communication skills, ability to inspire, delegate and resolve conflicts effectively.
- A hands-on approach with the ability to lead by example during peak service times.
- A passion for hospitality and a genuine desire to create memorable guest experiences.
- Adaptability and resilience in a fast-paced, high-pressure environment.
- Flexibility to work early mornings, weekends, and holidays as required.
What We Can Offer You:
- Free meals on shift and discounts for you, family and friends.
- Your birthday off!
- Healthcare and wellbeing support.
Floor Manager in London employer: Yasmin Soho
Contact Detail:
Yasmin Soho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Nessa & Yasmin for a meal or a drink. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Floor Manager position. Personal connections can make a huge difference!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams or handled tough situations in the past. This will demonstrate your ability to lead and inspire others in a high-pressure environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Nessa & Yasmin family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Floor Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Floor Manager role. Highlight your leadership experience and how you've created memorable guest experiences in the past. We love seeing relevant examples!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Yasmin Soho
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Nessa & Yasmin’s menu and atmosphere. Understand their unique offerings and what sets them apart in Soho. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Floor Manager, being a people person is key. Prepare examples of how you've successfully led teams or handled difficult situations in the past. Highlight your ability to motivate staff and create a positive environment, as this aligns perfectly with their focus on high-end service.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry during the interview. Share stories that reflect your love for creating memorable guest experiences. This passion will resonate well with the interviewers, who are looking for someone who genuinely cares about service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like guest complaints or busy service times. Think through your responses ahead of time, focusing on your problem-solving skills and ability to remain calm under pressure. This will showcase your readiness for the fast-paced environment at Nessa & Yasmin.