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- Tasks: Lead operational excellence across our high-end catering sites in Western Europe.
- Company: Join Yarzin Sella, a leader in corporate catering for innovative companies.
- Benefits: Permanent contract, competitive salary, and a dynamic work environment.
- Why this job: Shape culinary experiences that enhance company culture and employee collaboration.
- Qualifications: 7+ years in operations, restaurant openings, and strong managerial skills required.
- Other info: Opportunity for career growth in a vibrant industry.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Yarzin Sella is an international company specialising in high-end corporate catering. We provide our clients, particularly start-ups and tech companies, with exceptional food programmes at every moment of the day, from breakfast to afterwork. Our approach aligns with each company's unique DNA, ensuring the food programme enhances the organisation's identity. Through a 360-degree culinary experience, we create the perfect environment for employees to bond, collaborate, and innovate.
Your mission as a Regional Operations Manager is to promote operational excellence in our various restaurants across Western Europe. You will set performance standards and provide advice and guidance to Site Managers, Head Chefs, and teams. You will develop the skills of the teams, drive change, and exercise operational authority to ensure that each site delivers on Yarzin Sella's promise of excellence.
Key responsibilities:
- Operational excellence: Establish and maintain operational standards that reflect Yarzin Sella's gastronomic heritage. Monitor key KPIs across all sites, identifying areas for improvement. Ensure consistent execution of food quality, service standards, and customer experience. Collaborate with culinary teams to drive innovation in menus and seasonal programming.
- Crossâfunctional management: Support Site Managers in recruiting teams. Promote a culture of collaboration and operational excellence. Advise them on developing team skills. Make regular site visits to maintain strong relationships.
- Openings: Coordinate the opening of new customer sites, from preliminary planning to opening. Develop and ensure the proper execution of opening schedules. Coordinate crossâfunctional teams (kitchen, HR, purchasing, etc.) to ensure smooth openings. Assume the role of Site Manager during critical launch periods. Support purchasing teams in supplier relations and supply chain logistics for new sites. Manage client transitions, including supplier changes and service model changes.
- Transitions: Drive customer transitions, including changes in providers and offerings. Quickly assess critical operational challenges and implement effective solutions. Provide dayâtoâday support for operational issues and provide handsâon assistance when necessary. Intervene to turn around sites when performance or customer satisfaction requires intervention.
- Client relationships: Proactively identify opportunities to expand services and improve client experience. Represent Yarzin Sella's values and brand in all interactions with clients.
Your profile:
- You have 7+ years of experience in a similar position.
- You have training in the hotel and catering industry.
- You have already opened one or more restaurants.
- You have proven managerial skills.
- You are comfortable with budget management (P&L, etc.).
- You know how to manage B2B customer relations.
- You are proactive and independent.
- You are fluent in spoken and written English.
Contract: permanent contract
Work schedule: 40h / week, from Monday to Friday
Location: London
Hiring Process: First call/visio with the HR Manager, second interview with the Regional Director, potentially references & background check.
Seniority level: MidâSenior level
Employment type: Fullâtime
Job function: General Business and Other
Industries: Restaurants
Regional Operations Manager in London employer: Yarzin Sella High-End Food Services
Contact Detail:
Yarzin Sella High-End Food Services Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Regional Operations Manager in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the catering and hospitality industry. Attend events, join relevant groups, and donât be shy about asking for introductions. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Prepare for those interviews! Research Yarzin Sellaâs values and culinary approach. Think about how your experience aligns with their mission of operational excellence. Practise answering common interview questions and have some thoughtful questions ready to show your interest.
â¨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven operational success in previous roles. Use metrics to back up your claims â numbers speak volumes!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining the team at Yarzin Sella. Letâs make that dream job happen!
We think you need these skills to ace Regional Operations Manager in London
Some tips for your application đŤĄ
Show Your Passion for Food: When writing your application, let your love for food and culinary excellence shine through. We want to see how you can align with our high-end catering ethos and how you can contribute to creating exceptional dining experiences.
Highlight Your Experience: Make sure to detail your relevant experience, especially in managing operations and opening restaurants. Weâre looking for someone who has a proven track record, so donât hold back on showcasing your achievements!
Tailor Your Application: Customise your application to reflect the specific requirements of the Regional Operations Manager role. Use keywords from the job description to demonstrate that you understand what weâre looking for and how you fit into our vision.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity at Yarzin Sella!
How to prepare for a job interview at Yarzin Sella High-End Food Services
â¨Know Your Culinary Stuff
Make sure you brush up on Yarzin Sella's gastronomic heritage and their approach to high-end corporate catering. Familiarise yourself with their food programs and how they enhance a company's identity. This will show that you're genuinely interested in the role and understand what makes them tick.
â¨Showcase Your Leadership Skills
As a Regional Operations Manager, you'll need to demonstrate your managerial prowess. Prepare examples of how you've successfully led teams, driven change, and improved operational standards in previous roles. Be ready to discuss specific KPIs you've monitored and how youâve tackled challenges head-on.
â¨Be Ready for Scenario Questions
Expect questions about how you'd handle various operational challenges or client transitions. Think through potential scenarios and have a few strategies in mind. This will help you showcase your problem-solving skills and ability to think on your feet.
â¨Engage with Your Interviewers
Don't just answer questionsâengage in a conversation! Ask insightful questions about their current operations, team dynamics, and future goals. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
