At a Glance
- Tasks: Lead operational excellence in high-end corporate catering across Western Europe.
- Company: Join Yarzin Sella, a leader in exceptional food programs for innovative companies.
- Benefits: Permanent contract, competitive salary, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real impact by enhancing culinary experiences for top tech companies.
- Qualifications: 7+ years in operations, restaurant openings, and strong managerial skills required.
The predicted salary is between 36000 - 60000 £ per year.
Yarzin Sella is an international company specialising in high-end corporate catering. We provide our clients, particularly start-ups and tech companies, with exceptional food programmes at every moment of the day, from breakfast to afterwork. Our approach aligns with each company’s unique DNA, ensuring the food programme enhances the organisation’s identity. Through a 360-degree culinary experience, we create the perfect environment for employees to bond, collaborate, and innovate.
Your mission
As a Regional Operations Manager, you promote operational excellence in our various restaurants across Western Europe. You set performance standards and provide advice and guidance to Site Managers, Head Chefs and teams. You will develop the skills of the teams, drive change and exercise operational authority to ensure that each site delivers on Yarzin Sella's promise of excellence.
Key responsibilities
- Operational excellence
- Establish and maintain operational standards that reflect Yarzin Sella's gastronomic heritage
- Monitor key KPIs across all sites, identifying areas for improvement
- Ensure consistent execution of food quality, service standards and customer experience.
- Collaborate with culinary teams to drive innovation in menus and seasonal programming
- Cross‑functional management
- Support Site managers in recruiting teams
- Promote a culture of collaboration and operational excellence
- Advise them on developing team skills
- Make regular site visits to maintain strong relationships
- Openings
- Coordinate the opening of new customer sites, from preliminary planning to opening
- Develop and ensure the proper execution of opening schedules
- Coordinate cross‑functional teams (kitchen, HR, purchasing, etc.) to ensure smooth openings
- Assume the role of Site Manager during critical launch periods
- Support purchasing teams in supplier relations and supply chain logistics for new sites.
- Manage client transitions, including supplier changes and service model changes.
- Transitions
- Drive customer transitions, including changes in providers and offerings
- Quickly assess critical operational challenges and implement effective solutions
- Provide day‑to‑day support for operational issues and provide hands‑on assistance when necessary
- Intervene to turn around sites when performance or customer satisfaction requires intervention
- Client relationships
- Proactively identify opportunities to expand services and improve client experience
- Represent Yarzin Sella's values and brand in all interactions with clients.
Your profile
You are the Regional Operations Manager we’re looking for if you tick these boxes:
- 7+ years of experience in a similar position
- You have training in the hotel and catering industry
- You have already opened one or more restaurants
- You have proven managerial skills
- You are comfortable with budget management (P&L, etc.)
- You know how to manage B2B customer relations
- You are proactive and independent
- You are fluent in spoken and written English
Contract: permanent contract
Work schedule: 40h / week, from Monday to Friday
Location: London
Hiring Process
- First call/visio with the HR Manager
- Second interview with the Regional Director
- Potentially: References & Background check
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: General Business and Other
Industries: Restaurants
Regional Operations Manager in England employer: Yarzin Sella High-End Food Services
As a Chef de Partie at our esteemed establishment, you will thrive in a dynamic and supportive work environment that prioritises culinary excellence and teamwork. We offer competitive benefits, opportunities for professional growth, and a commitment to maintaining high standards of hygiene and quality, all while working in a vibrant location that attracts diverse clientele. Join us to be part of a passionate team dedicated to delivering exceptional dining experiences.
Contact Details:
Yarzin Sella High-End Food Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in England
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Yarzin Sella High-End Food Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Yarzin Sella High-End Food Services
Don't be shy about reaching out to Yarzin Sella High-End Food Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Operations Manager in England
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Yarzin Sella High-End Food Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Yarzin Sella High-End Food Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
