Regional Operations Manager in City of London

Regional Operations Manager in City of London

City of London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational excellence across our restaurants in Western Europe and drive team development.
  • Company: Yarzin Sella, a high-end corporate catering company with a focus on innovation.
  • Benefits: Permanent contract, competitive salary, and a dynamic work environment.
  • Why this job: Join us to shape culinary experiences and enhance workplace culture for tech companies.
  • Qualifications: 7+ years in operations, restaurant openings, and strong managerial skills required.
  • Other info: Opportunity for career growth and to make a real impact in the catering industry.

The predicted salary is between 48000 - 72000 £ per year.

Yarzin Sella is an international company specialising in high-end corporate catering. We provide our clients, particularly start-ups and tech companies, with exceptional food programmes at every moment of the day, from breakfast to afterwork. Our approach aligns with each company’s unique DNA, ensuring the food programme enhances the organisation’s identity. Through a 360-degree culinary experience, we create the perfect environment for employees to bond, collaborate, and innovate.

Your mission as a Regional Operations Manager is to promote operational excellence in our various restaurants across Western Europe. You will set performance standards and provide advice and guidance to Site Managers, Head Chefs, and teams. You will develop the skills of the teams, drive change, and exercise operational authority to ensure that each site delivers on Yarzin Sella's promise of excellence.

Key responsibilities
  • Establish and maintain operational standards that reflect Yarzin Sella's gastronomic heritage.
  • Monitor key KPIs across all sites, identifying areas for improvement.
  • Ensure consistent execution of food quality, service standards, and customer experience.
  • Collaborate with culinary teams to drive innovation in menus and seasonal programming.
  • Oversee cost control (food costs, payroll, etc.).
  • Support Site Managers in recruiting teams and promoting a culture of collaboration and operational excellence.
  • Make regular site visits to maintain strong relationships.
  • Coordinate the opening of new customer sites, from preliminary planning to opening.
  • Develop and ensure the proper execution of opening schedules.
  • Coordinate cross-functional teams (kitchen, HR, purchasing, etc.) to ensure smooth openings.
  • Manage client transitions, including supplier changes and service model changes.
  • Drive customer transitions, including changes in providers and offerings.
  • Quickly assess critical operational challenges and implement effective solutions.
  • Provide day-to-day support for operational issues and provide hands-on assistance when necessary.
  • Intervene to turn around sites when performance or customer satisfaction requires intervention.
  • Proactively identify opportunities to expand services and improve client experience.
  • Represent Yarzin Sella's values and brand in all interactions with clients.
Your profile

You are the Regional Operations Manager we’re looking for if you tick these boxes:

  • 7+ years of experience in a similar position.
  • Training in the hotel and catering industry.
  • Experience in opening one or more restaurants.
  • Proven managerial skills.
  • Comfortable with budget management (P&L, etc.).
  • Knowledge of managing B2B customer relations.
  • Proactive and independent.
  • Fluent in spoken and written English.
Contract details

Contract: permanent contract
Work schedule: 40h / week, from Monday to Friday
Location: London

Hiring Process

First call/visio with the HR Manager.
Second interview with the Regional Director.
Potentially: References & Background check.

Regional Operations Manager in City of London employer: Yarzin Sella High-End Food Services

Yarzin Sella is an exceptional employer that fosters a vibrant work culture centred around collaboration and innovation, making it an ideal place for a Regional Operations Manager. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring that our team members thrive in their roles while contributing to our high-end corporate catering services. Located in London, our dynamic environment not only enhances professional skills but also allows for meaningful connections within the culinary industry.
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Contact Detail:

Yarzin Sella High-End Food Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Regional Operations Manager in City of London

✨Tip Number 1

Network like a pro! Reach out to your connections in the catering and hospitality industry. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers.

✨Tip Number 2

Prepare for those interviews! Research Yarzin Sella and understand their values and operations. We want you to show how your experience aligns with their mission of operational excellence. Practice common interview questions and have your own ready to ask!

✨Tip Number 3

Showcase your achievements! When you get the chance to chat with hiring managers, highlight specific examples of how you've driven change and improved operations in your previous roles. We love to see numbers, so if you can quantify your successes, even better!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can contribute to our culinary excellence. So, hit that apply button!

We think you need these skills to ace Regional Operations Manager in City of London

Operational Excellence
Performance Standards Setting
KPI Monitoring
Food Quality Management
Service Standards Execution
Customer Experience Enhancement
Cost Control
Cross-Functional Team Coordination
Recruitment Support
Team Development
Site Opening Coordination
Supplier Relations Management
Client Relationship Management
Problem-Solving Skills
Proactivity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Operations Manager role. Highlight your experience in operational excellence and team management, as these are key to what we’re looking for at Yarzin Sella.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about high-end corporate catering and how your background makes you the perfect fit for our team. Don’t forget to mention any relevant achievements!

Showcase Your Leadership Skills: In your application, be sure to highlight your managerial experience and how you've successfully led teams in the past. We want to see examples of how you've driven change and promoted operational excellence in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!

How to prepare for a job interview at Yarzin Sella High-End Food Services

✨Know Your Culinary Stuff

Make sure you brush up on your knowledge of culinary trends and operational standards in the catering industry. Yarzin Sella values gastronomic heritage, so be ready to discuss how you can maintain and enhance these standards across various sites.

✨Showcase Your Leadership Skills

As a Regional Operations Manager, you'll need to demonstrate your managerial prowess. Prepare examples of how you've successfully led teams, driven change, and improved performance in previous roles. Highlight your experience in developing team skills and fostering collaboration.

✨Be Ready for Problem-Solving

Expect questions about how you would handle operational challenges or turn around underperforming sites. Think of specific instances where you've implemented effective solutions and be prepared to share those stories during the interview.

✨Understand Client Relationships

Yarzin Sella places a strong emphasis on client experience. Be prepared to discuss your approach to managing B2B relationships and how you've identified opportunities to expand services in the past. Show them that you can represent their values and brand effectively.

Regional Operations Manager in City of London
Yarzin Sella High-End Food Services
Location: City of London
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