At a Glance
- Tasks: Serve delicious beverages and manage a vibrant buffet for our guests.
- Company: Join a dynamic team in a fun, fast-paced environment.
- Benefits: Flexible part-time hours, friendly atmosphere, and opportunities for growth.
- Other info: Be part of a supportive team that values communication and respect.
- Why this job: Perfect for those who love customer interaction and a lively work setting.
- Qualifications: Experience in food service or as a barista is a plus!
The predicted salary is between 12 - 15 £ per hour.
The Front of House & Micro-Kitchen Attendant is responsible for providing excellent customer service and delivering high-quality beverages to all guests throughout the day. The Front of House & Micro-Kitchen Attendant maintains and cleans the coffee station, manages the beverage offerings, and ensures that the buffet (including sandwiches, pastries, and drinks) is always well-stocked and appealing. The Front of House & Micro-Kitchen Attendant can also assist with the breakfast and lunch buffets, ensuring smooth operations and customer satisfaction. A key part of the role is ensuring compliance with hygiene and safety standards at all times.
Essential Functions:- Buffet & Food Service: Manage and replenish the buffet of sandwiches, pastries, and beverages, ensuring availability and freshness throughout the day. Work closely with the back office team to monitor stock levels and ensure timely replenishment of food items. Assist with setting up and clearing the breakfast and lunch buffet and service areas, ensuring they are always clean and well-stocked.
- Coffee & Beverage Service: Prepare and serve a variety of hot and cold beverages (including coffee, tea, and other specialty drinks) to customers. Maintain a clean and organized coffee station, ensuring all equipment is in good working condition. Greet customers with a friendly and professional attitude, taking their orders and providing recommendations as needed. Ensure that all beverages are prepared to the highest quality standards, adhering to recipes and customer preferences. Maintain an efficient workflow to handle high volumes of orders during busy periods.
- Micro-Kitchen Setup and Replenishment: Set up and regularly restock the micro-kitchen areas with snacks, beverages, and other items throughout the day to ensure continuous availability.
- Customer Service: Provide excellent customer service to all guests, ensuring they have a pleasant and enjoyable experience. Address customer inquiries, offer product recommendations, and handle special requests with professionalism and courtesy. Create a welcoming and positive atmosphere for guests.
- Cleanliness and Maintenance: Ensure the cleanliness and organization of the front-of-house area, including the coffee station, buffet, and service areas. Regularly clean coffee machines, counters, and utensils to maintain hygiene standards. Assist in maintaining a safe and tidy working environment, ensuring all health and safety standards are met. Comply with all company hygiene procedures and local food safety regulations, including the proper handling, storage, and disposal of food items.
- Collaboration with the Back Office: Work in collaboration with the back office team to ensure the smooth operation of the front-of-house area and availability of products. Communicate effectively with colleagues to ensure that stock levels are monitored and food items are restocked as needed.
- Mutual Respect and Communication: Foster a culture of mutual respect and effective communication within the team, even during intense and demanding service periods. Ensure respectful communication with each other and with the client, maintaining professionalism and striving to create a harmonious work environment.
- Adherence to Company Processes: Follow all established culinary processes and procedures, including proper food handling techniques, portion control, and safety guidelines.
- Previous experience as a Barista or in a front-of-house position, ideally within a food service or café environment.
- Knowledge of various coffee brewing techniques and beverage preparation.
- Strong customer service skills with the ability to interact positively and professionally with customers.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Good communication skills, both with customers and team members.
- Ability to work as part of a team, collaborating with colleagues in both front and back office roles.
- Follow and apply the company's existing procedures and standards to ensure consistency across operations.
- Adhere to the schedule provided by the supervisor, ensuring to clock in and out as required at the company's designated timekeeping system.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Micro-Kitchen Attendant in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Yarzin-Sella Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House / Micro-Kitchen Attendant in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Yarzin-Sella Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Yarzin-Sella Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Yarzin-Sella Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Yarzin-Sella Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Yarzin-Sella Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
