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- Tasks: Be the calm presence that ensures an exceptional overnight guest experience.
- Company: Join The Newt, a luxury country estate in Somerset.
- Benefits: Enjoy competitive salary, wellness perks, and discounts on hotel stays and dining.
- Other info: Up to 30 days annual leave and fun team activities await you!
- Why this job: Make a real impact on guests' experiences while working in a beautiful setting.
- Qualifications: Experience in hospitality, strong teamwork, and a passion for service.
The predicted salary is between 30000 - 30000 £ per year.
£30,000 per annum plus tronc and fantastic benefits
40 hours annualised contract, night shifts to meet guest needs
A driving license is needed for this role
Be the calm, confident presence that defines an exceptional overnight guest experience.
Our Night Butler will work independently through the night, being the trusted host of our Yarlington residences, delivering a seamless, discreet and highly personalised experience for every guest. From late arrivals to early departures, you will anticipate needs, resolve requests with ease, and ensure the residence is safe, immaculate, and perfectly prepared for the day ahead. This is a role where attention to detail, warmth, and professionalism combine to create unforgettable stays.
Key Responsibilities:- Manage late check-ins and early departures with a warm and professional approach
- Act as the main point of contact for guests overnight
- Respond promptly to guest requests including amenities, wake-up calls and room service
- Monitor security systems and conduct routine property checks
- Handle guest enquiries, bookings and resolve any issues efficiently
- Maintain cleanliness of public areas and prepare breakfast set-up
- Carry out minor maintenance tasks and ensure presentation standards are met
- Complete reports and prepare the residence for the following day
- A positive workplace environment with opportunities to develop both personally and professionally.
- Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
- Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
- Stay in shape with complimentary use of our gym and wellbeing classes.
- Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
- Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
- We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
- Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
- A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
- Up to 30 days annual leave each year for our full-time team.
- Previous experience within a hotel or hospitality environment
- Reliable, dependable and able to work independently overnight
- A strong team player with a proactive mindset
- Thoughtful, attentive and guest-focused approach
- High attention to detail and commitment to excellence
- Confident using basic IT systems
- Ability to remain calm and professional under pressure
- A passion for delivering exceptional service consistently
Where you'll be working: Opening in May 2026, Yarlington is a collection of luxury residences located in the Somerset countryside, offering guests privacy, comfort, and flexibility in how they experience their stay. The sensitively restored Regency rectory, alongside two companion houses, provides options for self‑catered, partially serviced, or fully staffed stays, all delivered with The Newt’s signature warmth and attention to detail.
Who are we - The Newt in Somerset: Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home‑away‑from‑home experience where impeccable service flourishes in an ambiance of unassuming sophistication.
Hotel Night Team/Porter in Castle Cary employer: Yarlington Residences at The Newt in Somerset
Contact Detail:
Yarlington Residences at The Newt in Somerset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Night Team/Porter in Castle Cary
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Butler role.
✨Tip Number 2
Be ready for the interview! Research the hotel and its values, and think about how your experience aligns with their expectations. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Dress to impress! Even if it’s a night shift, looking sharp shows you take the role seriously. Plus, it sets a professional tone right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Hotel Night Team/Porter in Castle Cary
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application to the Night Butler role. Highlight your relevant experience in hospitality and any specific skills that match the job description. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yarlington Residences at The Newt in Somerset
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Butler. Familiarise yourself with managing late check-ins, responding to guest requests, and maintaining security. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Guest-Focused Approach
During the interview, highlight your previous experience in hospitality and how you've gone above and beyond for guests. Share specific examples that showcase your attention to detail and ability to remain calm under pressure, as these are key traits for this role.
✨Prepare Questions to Ask
Think of insightful questions to ask your interviewers about the hotel’s culture, team dynamics, and expectations for the Night Butler role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Dress the Part
Even though the role is for night shifts, dressing smartly for the interview is essential. It reflects your professionalism and respect for the opportunity. Aim for a polished look that aligns with the hotel's standards, as first impressions matter!