At a Glance
- Tasks: Create unforgettable stays and exceptional moments at a luxury country house.
- Company: Join The Newt, a stunning estate in Somerset with a focus on refined elegance.
- Benefits: Enjoy competitive salary, wellness perks, discounts, and up to 30 days annual leave.
- Other info: Work in a fun team environment with opportunities for personal and professional growth.
- Why this job: Be the driving force behind memorable guest experiences in a beautiful setting.
- Qualifications: Experience in luxury hospitality and strong organisational skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Create unforgettable stays, seamless arrivals and exceptional moments at one of Somerset’s most exclusive country houses.
As House and Events Co-ordinator, you will be the driving force behind beautifully planned Yarlington House stays, taking confirmed bookings from handover through to guest arrival. With a sharp eye for detail and a passion for luxury hospitality, you will coordinate everything from itineraries, dining and transport to special requests, rooming details and operational briefings. This is a brilliant opportunity for a confident, organised and guest-focused individual who loves creating memorable experiences and bringing together multiple teams to deliver something truly special.
Key Responsibilities- Take ownership of the guest journey for confirmed Yarlington House stays following handover from the Sales Team.
- Act as the key pre-arrival contact for guests, building relationships and understanding preferences.
- Coordinate personalised itineraries, estate experiences, dining reservations, transport and special requests.
- Gather guest details including dietary requirements, celebration information and stay preferences.
- Produce and manage operational documents including itineraries, rooming lists, arrival schedules and handover notes.
- Communicate guest requirements clearly to operational teams and lead briefings where required.
- Support the planning and delivery of exclusive-use stays, events and group bookings.
- Liaise with internal teams, suppliers and contractors to ensure every detail is compliant, organised and guest-ready.
- A positive workplace environment with opportunities to develop both personally and professionally.
- Peace of mind with Employee Life Cover, providing your nominated loved one with 2x your salary.
- Support from our Employee Assistance Programme, including unlimited 24/7 remote GP appointments for you and your family.
- Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa treatments.
- Stay in shape with complimentary use of our gym and wellbeing classes.
- Access to our Cycle to Work scheme, supporting wellbeing and sustainable commuting.
- Complimentary staff meal when onsite – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
- Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
- Complimentary garden membership for The Newt and our partner gardens, including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
- We value your hard work and recognise your achievements through our colleague recognition programme – Newt Awards, with the opportunity to achieve amazing rewards, including a complimentary Hotel Stay.
- Discover exclusive perks with discounted hotel stays for staff, accompanied by a 30% discount at our restaurants.
- A team that knows how to have fun with regular team engagement activities, including Fun Squad events.
- Up to 30 days annual leave each year for our full-time team.
- Experience within luxury hospitality, guest services, reservations, concierge or events.
- Exceptional organisation, administration skills and attention to detail.
- Confident communication skills, both written and verbal.
- A warm, professional and guest-focused approach.
- Ability to manage multiple bookings, priorities and guest requirements at once.
- Strong IT skills, including Microsoft Office and booking or reservation systems.
- A calm, collaborative and solutions-focused mindset under pressure.
- Flexibility to support evenings, weekends and holidays when required.
The Yarlington House team is responsible for delivering exceptional and personalised guest experiences within one of the estate’s most distinctive accommodation offerings. Working closely with Sales, Reservations, Guest Experience, and operational teams across the estate, the department ensures every stay is meticulously planned and executed. The House & Events Co‑ordinator plays a pivotal role in transforming confirmed bookings into seamless guest experiences by coordinating every detail before arrival and ensuring operational teams are fully prepared to deliver an exceptional stay.
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions – accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home‑away‑from‑home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt’s essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams – from Housekeeping to HR, Finance to Farming – collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
House and Events Co-ordinator employer: Yarlington Lodge by The Newt in Somerset
At The Newt in Somerset, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Our House and Events Co-ordinator role provides the unique opportunity to create unforgettable experiences in a stunning country estate, supported by fantastic benefits such as complimentary access to our spa, generous discounts, and a strong emphasis on employee wellbeing. Join us in a collaborative environment where your contributions are valued and celebrated, making every day rewarding and enjoyable.
Contact Details:
Yarlington Lodge by The Newt in Somerset Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land House and Events Co-ordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Yarlington Lodge by The Newt in Somerset. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Yarlington Lodge by The Newt in Somerset
Don't be shy about reaching out to Yarlington Lodge by The Newt in Somerset directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace House and Events Co-ordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Yarlington Lodge by The Newt in Somerset and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Yarlington Lodge by The Newt in Somerset
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
