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- Tasks: Be the friendly face for customers and manage marina operations smoothly.
- Company: Join the vibrant team at Brundall Gardens Marina.
- Benefits: Enjoy discounts on holiday cottage stays and a supportive work environment.
- Why this job: Perfect for those who love variety and customer interaction in a dynamic setting.
- Qualifications: Strong communication skills and a positive, organised attitude are essential.
- Other info: Full-time role with occasional flexibility and a chance to be part of a close-knit team.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a friendly, organised and reliable Customer Service & Marina Administrator to join our team at Brundall Gardens Marina. This role is perfect for someone who enjoys variety, customer interaction and helping keep a busy marina running smoothly.
What you’ll do:
- Be the first point of contact for customers and boaters
- Manage mooring enquiries, renewals and agreements
- Handle bookings, emails, calls and general office admin
- Support our holiday cottage bookings (SuperControl)
- Coordinate with maintenance and housekeeping teams
- Keep our records, payments and systems organised
- Provide excellent customer service every day
What we’re looking for:
- Strong communication and organisational skills
- Positive, helpful attitude
- Able to use booking systems, spreadsheets and email confidently
- Calm and reliable under pressure
- Enjoys working as part of a small friendly team
Hours: Full-time, permanent (Mon–Fri with occasional flexibility)
Discounts on Yare View Holiday Cottages stays
How to apply: Apply with your CV and a short message explaining why you’d be a good fit.
Customer services executive in Brundall employer: Yare View Holiday Cottages
Contact Detail:
Yare View Holiday Cottages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer services executive in Brundall
✨Tip Number 1
Make sure to research Brundall Gardens Marina before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past, especially if they relate to customer service or administration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Customer services executive in Brundall
Some tips for your application 🫡
Show Your Friendly Side: Since we're all about customer interaction, make sure your application reflects your friendly and positive attitude. Use a warm tone in your CV and cover letter to show us you’re the perfect fit for our team!
Be Organised: We love a well-structured application! Keep your CV neat and tidy, and ensure it highlights your organisational skills. A clear layout will help us see your strengths at a glance.
Tailor Your Message: When you write your short message, connect your experience to the role. Let us know how your skills can help keep our marina running smoothly. Personal touches go a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Yare View Holiday Cottages
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like managing mooring enquiries and handling bookings. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
As a Customer Service Executive, strong communication is crucial. Prepare examples of how you've effectively interacted with customers in the past. Think about times when you resolved issues or provided excellent service, as these stories will showcase your positive attitude and reliability.
✨Be Organised and Ready
Since the role involves managing various tasks, being organised is key. Bring a notepad to jot down important points during the interview. You might also want to prepare a list of questions about their booking systems and how they coordinate with maintenance teams to show your interest in the operational side.
✨Demonstrate Team Spirit
This position requires working as part of a small team, so be ready to discuss your experiences in collaborative environments. Share examples of how you’ve contributed to team success and how you handle pressure while maintaining a friendly demeanour.
