At a Glance
- Tasks: Be the architect of clients' digital dreams, implementing and managing Yardi software solutions.
- Company: Join Yardi, a global leader in innovative property management software.
- Benefits: Enjoy comprehensive benefits, including medical, paid time off, and profit sharing.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real impact while working with fantastic people in a fun environment.
- Qualifications: Bachelor’s degree in Finance, Math, or Computer/Engineering Sciences preferred.
The predicted salary is between 36000 - 60000 £ per year.
Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees, and the communities where we live. We are looking for motivated, enthusiastic team players with great customer service skills to provide consultative, implementation, system support, and professional services to a portfolio of assigned Yardi clients!
What you will do:
- Key contributor and chief architect of our clients' digital dreams, orchestrating the implementation and ongoing management of Yardi software solutions with flair and finesse.
- Perform data mapping and conversion, user training, and other services to ensure successful software deployment.
- Consult with and provide direction to software end-users; assist end-users with the day-to-day operation of system software including financial reporting, accounting, and daily business operations.
- Advise and institute best practices relevant to clients in the application of Yardi products.
- Serve as a knowledge expert resource for specific user application(s) and as such is the point of escalation for many applications specific issues.
- Research, analyze, and resolve software functionality and reporting problems for clients.
- Evaluate company resources and software functionality in connection with prioritising and responding to client requests; provide recommendations and informed direction to clients regarding ancillary products and services that align with client business and operational needs and goals.
- Collaborate internally with analysts, designers, programmers, sales, and marketing with a focus on meeting client needs and maintaining high-level customer service standards; complete special projects related to department training and client support; and perform other Yardi duties as assigned.
What you need to have:
- Bachelor’s Degree in Finance, Math, or Computer/Engineering Sciences or equivalent experience in the property management industry.
- Proven project management experience and customer relationship management skills.
- Understanding of property management industry and best practices.
- Competence in some of the following areas: Strong analytical and problem-solving abilities, Microsoft operating and network system operation.
- Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with employees at all levels within Yardi, outside of Yardi, and with clients.
What would be helpful to have?
- Ability to configure and manage networks and peripherals.
- Experience with enterprise-level software: property, financial, and/or CRM systems.
What you get as a Yardi Employee:
- A great place to work with fantastic people.
- Ability to learn new technology and develop professionally.
- Comprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, profit sharing, life insurance, and more!
At Yardi, we’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!
Technical Account Manager in Milton Keynes employer: Yardi Systems
Yardi is an exceptional employer that fosters a collaborative and innovative work environment, where employees are encouraged to grow professionally while working with cutting-edge technology in the property management sector. With comprehensive benefits including medical and dental coverage, paid time off, and profit sharing, Yardi prioritises employee well-being and satisfaction. Our culture of integrity, respect, and fun makes Yardi a fulfilling place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management and tech industries. Attend events, join online forums, and don’t be shy about reaching out to current Yardi employees on LinkedIn. You never know who might help you land that interview!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your project management experience and customer relationship successes. When you get the chance to chat with potential employers, share these stories to demonstrate how you can add value to their team.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock interviews with friends or family. Focus on articulating your understanding of the property management industry and how your skills align with Yardi’s mission. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Yardi team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Technical Account Manager in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Technology:When you're writing your application, let your enthusiasm for technology shine through! We love candidates who are excited about the tools and solutions we provide, so share any relevant experiences or projects that highlight your passion.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your relevant expertise!
Highlight Customer Service Skills:Since this role is all about providing outstanding customer service, be sure to include examples of how you've successfully supported clients in the past. We appreciate candidates who can demonstrate their ability to build strong relationships and solve problems effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Yardi Systems
✨Know Your Stuff
Make sure you understand Yardi's software solutions and the property management industry inside out. Brush up on key concepts, best practices, and any recent developments in the field. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved issues or improved processes in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical abilities and how you can apply them to help Yardi's clients.
✨Emphasise Teamwork and Communication
Yardi values collaboration, so be ready to talk about your experience working in teams. Highlight instances where you've built strong relationships with colleagues or clients, and how effective communication played a role in achieving success. This will show that you're a team player who fits well with their culture.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about Yardi's approach to client support, the tools they use for project management, or how they foster professional development. This shows your enthusiasm for the role and helps you gauge if Yardi is the right fit for you.
