At a Glance
- Tasks: Manage ERP deployments and build strong client relationships while providing training and support.
- Company: Join a leading company in property management software with a focus on innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients optimise their business operations with cutting-edge software.
- Qualifications: Bachelor's degree and 5+ years in software consulting or related fields required.
- Other info: Dynamic team environment with opportunities to collaborate across departments.
The predicted salary is between 28800 - 48000 £ per year.
The Consultant manages and executes successful Enterprise Resource Planning (ERP) deployments and fosters strong client relationships. The consultant provides high-level implementation, training, and professional services to a portfolio of assigned clients (including on-site visits as needed) to manage and utilize the business operation functions in Yardi software products.
ESSENTIAL RESPONSIBILITIES
- Performs complex system and business process reviews and other service reviews (on-site as needed) to identify inefficient processes and makes sound recommendations for client productivity gains
- Trains clients and manages continued software integrations, maintenance, and updates in collaboration with clients
- Researches, analyzes, and resolves software functionality and reporting problems for clients
- Uses positive influence with clients to effectively navigate sensitive client objections, communicate complex and/or sensitive messages, preemptively address potential client concerns, build sustaining alliances with clients, and influence positive outcomes through active counsel
- Enlists support from management and peers to address complex client requests and resolve complex issues
- Analyzes and interprets client operational needs and determines initial system configuration accordingly
- Performs or assists with data mapping and conversion, user training, and other services to ensure successful software deployment
- Determines and documents solutions and best practices to contribute to a solutions repository
- Advises and institutes best practices relevant to clients in the application of Yardi products
- Recognizes and refers opportunities to sell products/services to existing clients
- Provides recommendations and informed direction to clients regarding ancillary products and services that align with client business and operational needs and goals
- Collaborates internally with analysts, designers, programmers, sales teams, and marketing teams with a focus on meeting client needs and maintaining high-level customer service standards
- Performs special projects related to department training and client support as well as other duties as assigned under supervision of Manager
EDUCATION/QUALIFICATIONS/EXPERIENCE
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences or other equivalent relevant experience in the property management industry
- Five plus (5+) years of experience in software or business process consulting or equivalent consulting experience interacting with customers
- Three (3) years of experience managing projects on accounting, business process, property management, or real estate software
- Experience in ERP systems
- Experience positively influencing clients, peers and management
- Experience independently managing and resolving a variety client issues
DESIRED EDUCATION/QUALIFICATIONS/EXPERIENCE
- Knowledge of property management industry and Yardi’s competitors
REQUIRED SKILLS/ABILITIES
- Proven ability to manage projects with multiple touch points
- Proven client-centered commitment and focus
- Proven ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with employees at all levels within Yardi, outside of Yardi, and with clients
DESIRED SKILLS/ABILITIES
- Ability to think and act strategically by visualizing new possibilities, challenging assumptions, and recommending the implementation of new ideas or strategies
WORKING ENVIRONMENT/PHYSICAL DEMANDS
- Ability to work at assigned locations
- Attend meetings and perform tasks for long periods of time on a computer and on the telephone
- Regular attendance and a regular work schedule are essential functions of this job
The employee is expected to adhere to all company policies and to act as a role model in adhering to all company policies. This job description is intended to describe the general nature and level of work involved for this position. It is not an exhaustive list of the responsibilities, duties, and skills that are or may be required.
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Consultant employer: Yardi Systems
Contact Detail:
Yardi Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and ERP space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your past projects and successes in software consulting. Use real examples of how you’ve improved client processes or resolved complex issues. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how your experience with Yardi products can help them. Tailor your responses to show how you can add value right from the get-go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter. Let’s make it happen!
We think you need these skills to ace Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Consultant role. Highlight your experience with ERP systems and client management, and don’t forget to mention any relevant projects you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the property management industry and how your skills align with our needs. Be genuine and let your personality come through – we love that!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex client issues in the past. We’re looking for someone who can navigate challenges and provide effective solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Yardi Systems
✨Know Your Yardi Inside Out
Make sure you have a solid understanding of Yardi software products and their functionalities. Familiarise yourself with common issues clients face and how to resolve them. This will not only show your expertise but also demonstrate your commitment to helping clients succeed.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about times when you navigated sensitive situations or influenced positive outcomes. Being able to articulate these experiences will highlight your client-centred approach.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've identified inefficiencies and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to productivity gains for clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to ERP deployments and client management. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.