Customer / Commercial Consulting Transformation Director - Pharmaceutical, Bio Tech, Life Sciences

Our client is a market leading Top Tier Global Consulting firm. With offices in nearly 200 countries and a workforce of over 300,000 employees, they support some of the World’s leading Private, Publicly Traded organisations and government bodies in defining and executing business critical strategies, covering a variety of themes, topics and competence areas. They are looking to significantly ramp up and grow their strategy consulting presence in the Global Pharmaceutical, Bio Tech and Life Sciences sector and as such are looking for a new Consulting Director to join the team focused on Strategy & Execution across the Customer / Commercial (Sales, Marketing, CRM, N.P.I, GTM) competence area.

This is a well-established, well invested into consulting practice, with a great reputation for providing honest, innovative, sustainable and demonstrable transformation results on behalf of their Pharma, Life Sciences, Med Tech, Med devices clients.

These are classic Director level C-Suite consulting roles – blend of remote, office and client location, where you will have the opportunity to help shape and take responsibility for some of the world’s most ambitious and complex Customer / Commercial transformation projects and programs across the Pharma, Bio Tech and Life Sciences sector. As a director within the group, you will act as a thought-partner to Senior level Commercial leaders within the Pharma, Life Sciences sector, building trust, advocacy and confidence and in doing so helping them to ideate and solve complex problems within their Front office (Customer, Sales, Marketing teams).

The practice has deep expertise across the whole spectrum of front office change and covers a broad remit though typical areas of project program work will include:

• Customer and experience strategy: Customer growth strategy, Customer segmentation, Customer Experience strategy and design, Value proposition development, Digital customer insights and analytics.
• Marketing & Sales: Marketing strategy and operating model, Portfolio and brand management, Sales force strategy and effectiveness, Channel and GTM strategy, Sales organisation design and alignment, Digital marketing and commerce strategy.
• Customer Analytics: Consumer insight, Marketing analytics, Sales analytics, Big data and digital analytics.

Furthermore, you will lead and support projects for clients that deliver best in class results leveraging capabilities from across the client firm in the areas listed above. Outside of engagements, Directors are considered mentors within the firm, acting as people-managers and career coaches across the team and across the Pharma, Bio Tech and Life Sciences sector.

These roles are both sales and delivery focussed. Given the origination/sales target that these roles carry, it is essential that you have a proven track record in consulting sales and can demonstrate that sales targets were attained year on year and furthermore you are able to demonstrate that sales were achieved with you as the originator.

In order to be successful, you will need extensive experience of working within a Tier 1 or boutique consulting organisation where your focus has been supporting Pharma, Bio Tech or Life Sciences clients in large scale Supply Chain transformation projects and programs. You will need to be able to demonstrate the ability to think strategically about business and industry trends in Customer (Sales, Marketing, NPI, GTM CRM) Strategy and use analytical, problem-solving techniques to break down complex issues.

It is essential that you have built a solid network of contacts within the Pharma, Life Sciences sector, experience in managing large scale often disparate teams and a reputation for delivering quality work for clients, demonstrating an understanding of the client's professional standards and maintaining respectful client relationships.

In summary, we are seeking an individual who is genuinely passionate and thrives in resolving complex Customer issues on behalf of clients. Please be rest assured of discretion and confidentiality and all contact is in line with GDPR.

S.I.S Executive is a Global Executive Search organisation acting on behalf of a third-party client.