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For Companies At a Glance
- Tasks: Support regional operations and ensure franchisee success in Europe.
- Company: Join YANGGUOFU Malatang, a leading Chinese chain with over 7000 stores worldwide.
- Benefits: Enjoy competitive salary, professional training, and overseas career opportunities.
- Why this job: Be part of our global expansion and shape the future of authentic Malatang culture.
- Qualifications: Bachelor's degree and 2+ years in food & beverage management required.
- Other info: Directly report to HQ executives for rapid career growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
公司简介 | About Us
YANGGUOFU Malatang是中国领先的麻辣烫连锁品牌，深耕行业22年，拥有超过7000家门店，并拥有超过140家海外门店。我们以“新鲜食材+秘制汤底”为核心，打造年轻化、高性价比的餐饮体验。现因海外拓展战略需求，诚聘全球各重点国家管理团队，共同将地道的麻辣烫文化带入全球！ YANGGUOFU Malatang is a leading Chinese Malatang chain with 22 years of industry experience, operating over 7000 stores in China and over 140 stores overseas. We focus on "fresh ingredients + signature soup bases" to deliver a youthful and affordable dining experience. As part of our global expansion, we are now seeking management teams from key countries around the world to bring authentic Malatang culture to the world together!
Job Responsibilities
- Assist the Europe Regional Operations Manager in formulating and executing regional operation plans, ensuring effective implementation of all tasks.
- Follow up on and supervise the daily operational activities of franchisees in the European region, ensure stable business growth, and support franchisees in achieving key performance indicators (KPIs).
- Assist in conducting business evaluations of European franchisees, organize and propose improvement suggestions and feasible solutions to support enhanced profitability.
- Collect and analyze market trends, competitive dynamics, and customer feedback within the region to provide supportive data and improvement recommendations to the Operations Manager.
- Help build and maintain strong relationships with franchisees in the European region, follow up on and resolve operational issues they encounter to enhance brand trust and loyalty.
- Assist in handling store-related issues involving products, engineering, logistics, and supply chain; coordinate in a timely manner with headquarters and relevant departments to promote problem-solving and implement standardized processes.
- Support the Operations Manager in implementing standardized management requirements from both headquarters and the region; assist in improving store operational efficiency and optimizing service quality.
Job Qualifications
- Education: Bachelor’s degree or above in Marketing, Business Management, or related fields.
- Work Experience: Over 2 years of management experience in the food & beverage or retail industry; familiar with the operational management of chain brand stores.
- Skills: Basic knowledge of standardized store operations; understanding of the fundamental processes of franchising business operations.
- Communication: Strong English communication skills; able to collaborate effectively with customers, team members, and cross-functional departments. Proficiency in other European languages is a plus.
- Analytical Skills: Ability to effectively analyze market conditions, store performance, and operational issues, with strong problem-solving execution.
- Stress Tolerance: Good adaptability and resilience; able to maintain high efficiency in a multitasking and fast-paced environment.
- Professionalism: Passionate about the service industry, detail-oriented, team player, and highly responsible.
福利待遇 | Benefits
- 有竞争力的薪资，具体面议。
- 提供餐饮行业专业培训及海外晋升机会（未来区域管理岗位）。
- 年假、医疗保险及业绩分红。
Compensation & Benefits
- Competitive salary, negotiable based on experience.
- Professional training and overseas career advancement opportunities (e.g., future regional roles).
- Annual leave, Sick leave, Medical Insurance, and performance-based bonuses.
申请方式 | How to Apply
请在领英上直接投递简历，如需咨询请联系杨国福海外HRBP Eliana (WhatsApp: +86 18483681728). 初选通过者将安排线上或线下面试。
Please submit your resume directly on LinkedIn. For inquiries, please contact Yang Guofu's overseas HRBP Eliana (WhatsApp: + 86 18483681728). Shortlisted candidates will be invited for online or offline interviews.
为什么加入我们？ | Why Join Us?
- 成为品牌海外拓张的核心成员，深度参与从0到1的创业过程。
- 扁平化管理，直接向中国总部高管汇报，快速成长通道。
- Become a core member of the brand's overseas expansion and deeply participate in the startup process from 0 to 1.
- Flat management structure, reporting directly to senior executives at the China headquarters, and a fast-track growth path.
YANGGUOFU Malatang Operation Executive employer: YANGGUOFU
Contact Detail:
YANGGUOFU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land YANGGUOFU Malatang Operation Executive
✨Tip Number 1
Familiarise yourself with the Malatang culture and the brand's unique selling points. Understanding the essence of YANGGUOFU Malatang will help you connect better with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network with professionals in the food and beverage industry, especially those with experience in franchise operations. Engaging with others in the field can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, particularly how you've handled operational challenges in a fast-paced environment. Highlighting specific examples will showcase your problem-solving skills and adaptability, which are crucial for this role.
✨Tip Number 4
Research the European market trends related to the food and beverage sector. Being knowledgeable about current market dynamics will not only impress the interviewers but also allow you to contribute meaningfully to discussions about business evaluations and strategies.
We think you need these skills to ace YANGGUOFU Malatang Operation Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage or retail industry. Emphasise any management roles you've held, particularly those involving chain brand operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the service industry and your understanding of operational management. Mention specific skills that align with the job description, such as problem-solving and communication abilities.
Showcase Language Skills: If you have proficiency in other European languages, be sure to mention this in your application. Highlighting your language skills can set you apart from other candidates.
Prepare for Interviews: Anticipate questions related to your experience in managing franchise operations and your ability to analyse market trends. Be ready to discuss how you would support franchisees in achieving their KPIs.
How to prepare for a job interview at YANGGUOFU
✨Understand the Brand
Before your interview, make sure you have a solid understanding of YANGGUOFU Malatang's brand values and offerings. Familiarise yourself with their focus on fresh ingredients and signature soup bases, as well as their expansion goals. This knowledge will help you demonstrate your genuine interest in the company.
✨Showcase Relevant Experience
Highlight your management experience in the food & beverage or retail industry during the interview. Be prepared to discuss specific examples of how you've successfully managed operations, improved performance, or resolved issues in previous roles. This will show that you have the practical skills needed for the position.
✨Demonstrate Analytical Skills
Since the role involves analysing market trends and operational issues, be ready to discuss your analytical skills. Prepare examples of how you've used data to make informed decisions or improve business outcomes. This will illustrate your ability to contribute to the company's growth.
✨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the company's future plans, the challenges they face in the European market, or how they support franchisees. This shows your engagement and eagerness to be part of their journey.