At a Glance
- Tasks: Lead client onboarding and migration programmes from start to finish.
- Company: Global payments and fintech organisation with a dynamic work environment.
- Benefits: Competitive day rate, on-site collaboration, and professional growth opportunities.
- Other info: On-site role in Basildon, with potential for career advancement.
- Why this job: Make a real impact by managing complex projects and building client relationships.
- Qualifications: Experience in managing large technology programmes and strong stakeholder management skills.
A global payments and financial technology organisation is bringing new clients onto its platform and needs an experienced programme manager to own those onboarding and migration programmes end to end. You'll be the single point of accountability for delivery — running the plan, the team and the client relationship — from initiation through go-live and into service transition.
What you’ll do:
- Own end-to-end delivery of large client onboarding and implementation programmes, covering both greenfield builds and migration of existing customer portfolios onto the platform.
- Manage senior client stakeholders directly — setting and holding expectations on scope, plan, deliverables and timelines.
- Lead a matrix team of project managers and workstream leads across development, testing, security, training, operations and business solutions.
- Establish and run programme governance; manage risks, issues, dependencies and change; control cost, time and quality.
- Work closely with the PMO to keep delivery aligned to methodology and governance standards.
Requirements
What you’ll need (essential):
- A track record running large, complex, client-facing technology programmes.
- Strong senior stakeholder management — comfortable owning the client relationship at programme level.
- Experience leading multi-workstream / matrix delivery.
- Able and willing to be on-site in Basildon five days a week.
- UK right to work.
Nice to have (not essential):
- Background in payments, merchant acquiring, card processing or fintech platform delivery.
- Specific experience with client onboarding or platform migration programmes.
- A recognised delivery qualification (e.g. MSP, PRINCE2, PMP).
Note: this is a strong generalist programme management role first — domain payments experience is a bonus, not a gate.
Programme Manager — Client Onboarding & Migration in Basildon employer: Yadimen Consultancy Ltd
As a leading global payments and financial technology organisation, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Located in Basildon, our team enjoys the benefits of working on-site five days a week, allowing for seamless communication and teamwork. We offer robust opportunities for employee growth and development, ensuring that our Programme Managers are equipped to lead complex client onboarding and migration programmes while building meaningful relationships with senior stakeholders.
