At a Glance
- Tasks: Lead operations of a luxury estate, ensuring exceptional service and guest experiences.
- Company: Exclusive ultra-luxury private estate in the Caribbean.
- Benefits: Competitive salary, accommodation, annual bonus, private medical insurance, and training opportunities.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and create unforgettable experiences for homeowners and guests.
- Qualifications: 5+ years in luxury hospitality or estate management with strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
This is an exclusive ultra-luxury private estate in the Caribbean that is dedicated to world-class, discreet, and highly tailored guest and homeowner experiences.
We are seeking an exceptional Estate Manager to take full operational ownership of the estate located on a private island.
This is a senior leadership role responsible for delivering a seamless, five-star residential hospitality experience for homeowners and guests while ensuring excellence across operations, service delivery, team leadership, financial control, and guest experience.
The Estate Manager is the primary operational leader for the estate, responsible for anticipating homeowner needs, maintaining world-class standards, and ensuring flawless execution across all touch points.
- $90,000 - $100,000
- Annual bonus
- Accommodation provided
- Annual return flights
- Private medical insurance (where applicable)
- Uniform provided
- Service charge / tip opportunities
- Training and development opportunities
Key Responsibilities
- Lead full estate operations, ensuring seamless service delivery and exceptional presentation standards
- Act as primary point of contact for homeowners and guests, delivering discreet, personalised, anticipatory service
- Manage the full guest journey including pre-arrival planning, itineraries, experiences and departure
- Learn home owners preferences to ensure all SOPs are up to date, accurate and allow you to anticipate needs ahead of arrivals
- Be the key point of contact for home owners when they are not in residence
- Oversee food & beverage standards, ordering, presentation, dietary requirements, hygiene and cost control
- Manage estate budgets, approve expenditure, oversee stock control and ensure accurate financial reporting
- Oversee and execute events inline with guest/home owner requests
- Recruit, lead, train and develop the estate team, driving high performance and accountability
- Oversee maintenance, repairs, and estate readiness while safeguarding all homeowner assets and inventory
- Ensure full compliance with health & safety, food safety, sustainability and estate operational standards
- Coordinate bespoke itineraries, travel arrangements, activities, dining experiences, events and special requests to ensure exceptional homeowner and guest experiences.
- Ensure the estate is fully prepared for homeowner arrivals, guest stays and special events, maintaining impeccable presentation and operational readiness at all times.
Requirements
We are seeking a highly experienced luxury hospitality or private estate professional with proven UHNW operational exposure. The ideal candidate will have:
- Min 5 years experience in luxury hospitality, private estate management, or high-end resort leadership
- Experience managing multidisciplinary teams in service-led environments
- Strong operational, financial and organisational capability
- Exceptional attention to detail and anticipatory service mindset
- High emotional intelligence, discretion and professionalism
- Ability to perform in remote, high-pressure, guest-driven environments
- Hands-on leadership style with strong ownership mentality
Experience in yacht operations or UHNW private households/private islands is highly advantageous.
Additional Information
This role forms part of a wider private estate operations structure and works closely with other Estate Managers and other departments to ensure consistency of service across the property.
The Estate Manager must be flexible, collaborative, and willing to support other estates or operational areas when required
The job description is not exhaustive and may evolve in line with operational requirements.
This is a collaborative environment and the successful candidate may occasionally support wider estate or shared-space operations when required.
Please note: Due to the volume of applications we are receiving for this role, we are only able to contact you if your profile is a good match for the role.
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Estate Manager employer: Yacht Crew
Yacht Crew is an exceptional employer, offering a unique opportunity to work in a stunning Caribbean location where luxury hospitality meets unparalleled guest experiences. Our collaborative work culture fosters personal and professional growth, with hands-on training and leadership opportunities that empower you to excel in your role. Join us to be part of a dedicated team that values excellence and creates memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Yacht Crew. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Yacht Crew
Don't be shy about reaching out to Yacht Crew directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Estate Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Yacht Crew and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Yacht Crew
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
