Automation-Driven Platform Support Engineer in London

Automation-Driven Platform Support Engineer in London

London Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
Y TREE

At a Glance

  • Tasks: Lead automation in support functions and streamline operations for excellent user experience.
  • Company: Y TREE, a dynamic WealthTech business focused on innovation.
  • Benefits: Hybrid working policy, flexible hours, and comprehensive employee benefits.
  • Other info: Exciting opportunity for career growth in a fast-paced environment.
  • Why this job: Join a growing company and make a real impact through automation.
  • Qualifications: Extensive support experience, strong problem-solving skills, and passion for improvement.

The predicted salary is between 50000 - 65000 £ per year.

Y TREE, a growing WealthTech business, seeks a Senior Platform Support Engineer to lead automation in their support function. You will manage the transition from manual workflows to an automated model, ensuring streamlined operations and excellent end-user support.

Ideal candidates have extensive support experience with a focus on automation, strong problem-solving skills, and a passion for continuous improvement.

The position offers a hybrid working policy, flexible hours, and comprehensive employee benefits.

Automation-Driven Platform Support Engineer in London employer: Y TREE

Y TREE is an exceptional employer that champions innovation and employee growth within the WealthTech sector. With a hybrid working policy and flexible hours, we foster a supportive work culture that prioritises work-life balance while offering comprehensive benefits. Join us to be part of a dynamic team where your expertise in automation will drive meaningful change and enhance user experiences.

Y TREE

Contact Details:

Y TREE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Automation-Driven Platform Support Engineer in London

Tip Number 1

Network like a pro! Reach out to folks in the WealthTech space, especially those who work at Y TREE. A friendly chat can open doors and give you insider info on what they’re really looking for.

Tip Number 2

Show off your automation skills! When you get the chance to chat with hiring managers, share specific examples of how you've streamlined processes in previous roles. We want to see that passion for continuous improvement!

Tip Number 3

Prepare for those tricky problem-solving questions! Brush up on your troubleshooting techniques and be ready to demonstrate your thought process. We love seeing how you tackle challenges head-on.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are genuinely excited about joining our team.

We think you need these skills to ace Automation-Driven Platform Support Engineer in London

Automation
Support Experience
Problem-Solving Skills
Continuous Improvement
Workflow Management
End-User Support
Streamlined Operations

Some tips for your application 🫡

Show Your Automation Skills:When you're writing your application, make sure to highlight any experience you have with automation. We want to see how you've transitioned manual processes to automated ones in the past. This will show us that you're a great fit for the role!

Problem-Solving Examples:Don’t just tell us you’re a problem-solver; show us! Include specific examples of challenges you've faced and how you tackled them. This will help us understand your thought process and how you approach issues.

Tailor Your Application:Make your application stand out by tailoring it to our job description. Use keywords from the posting and relate your experiences directly to what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Y TREE

Know Your Automation Tools

Make sure you’re well-versed in the automation tools and technologies relevant to the role. Brush up on your knowledge of platforms like Jenkins, Ansible, or any specific tools mentioned in the job description. Being able to discuss how you've used these tools in past roles will show your expertise.

Showcase Problem-Solving Skills

Prepare examples of how you've tackled complex support issues in the past, especially those that required an automated solution. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.

Understand the Company’s Vision

Research Y TREE and understand their mission in the WealthTech space. Be ready to discuss how your skills and experiences align with their goals, particularly in transitioning to automated workflows. This shows genuine interest and helps you stand out as a candidate.

Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, the current challenges they face in support, and how they envision the future of automation within the company. This not only demonstrates your enthusiasm but also gives you valuable insights into whether the role is the right fit for you.