At a Glance
- Tasks: Ensure high-quality financial advice and deliver engaging training for our analysts.
- Company: Join a fast-growing WealthTech company transforming personal finance management.
- Benefits: Enjoy 25 days annual leave, private healthcare, and regular team socials.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
- Why this job: Make a real impact in financial advice while developing your skills in a supportive environment.
- Qualifications: Level 4 Diploma in Regulated Financial Planning or relevant experience required.
The predicted salary is between 44595 - 54505 £ per year.
We are a rapidly growing Wealth Tech business that is re-defining how individuals and families connect and engage with their money.
We provide our clients with control over their personal finances, enhancing their ability to achieve their financial and life aspirations.
We are harnessing sophisticated portfolio analytics, innovative behavioural psychology and cutting-edge UX/UI to create a revolutionary experience and transformational outcomes for our users.
The business was founded in 2017 by three successful entrepreneurs and business-builders with diverse experiences and skill-sets in Technology, Corporate Advice and Investment Management and is backed by some of Europe’s leading investors.
Overview
The Advice Quality & Training Specialist protects and raises the quality of the advice we give, and builds the team's capability to deliver it.
Working within the Client Team's Quality Assurance and Learning & Development frameworks, this role delivers the day-to-day running of the suitability review programme (under the control of the Head of Client Team and the Head of Risk & Compliance), performs first-pass checks on advice sign-offs, keeps our procedures and knowledge base accurate, and designs and delivers technical training to our analysts.
The Role
- Suitability & advice-quality assurance
- Deliver the day-to-day running of the annual suitability review programme: scheduling, pulling files, executing file reviews across the pods, maintaining the live Issues & Actions tracker, drafting findings for review, and chasing remediation to closure.
- Perform first-pass review of advice checklist sign-offs: clear standard cases within defined criteria, and flag high-risk or borderline cases for senior sign-off against a written trigger.
- Audit operational-risk incidents for recurring patterns and propose systemic fixes.
- Guardrail: ownership of scope, grading standard and final sign-off remains with the Head of Client Team and Head of Risk & Compliance.
This role carries out the work under their supervision, with no independent grading or final sign-off, and escalates high-risk cases immediately.
- Training & knowledge (Learning & Development)
- Design and deliver technical training and coaching for analysts on the concepts behind our advice (for example pensions, CGT, suitability, the advice building blocks).
- Own the drafting and upkeep of procedure guides, technical briefing notes and training materials, and maintain the Client Team knowledge base, working within the knowledge architecture owned by the Lead.
- Change & proposition support
- Support the rollout of new propositions (the Family Members Service, FICs & Trusts) led by the Lead, building and releasing reusable process templates.
About You
- Technical Skills
- Level 4 Diploma in Regulated Financial Planning (or working toward it), or an equivalent Paraplanner / advice / compliance background.
- A sound understanding of FCA requirements, Consumer Duty and suitability.
- Strong technical writing and the confidence to teach; comfort with AI tools, Git Hub and Confluence.
Skills to Demonstrate
- Translating complex strategy and compliance into clear documentation and training.
- Sound judgement about when to clear, when to flag and when to elevate.
- Structured, empathetic communication.
- Personal Characteristics
- Exceptional attention to detail and real satisfaction in bringing order to messy data.
- Analytical, root-cause thinking.
- Persistent, collaborative communication, including chasing external providers.
- Comfortable working alongside non-technical colleagues, and able to explain a data problem in plain English.
- Curious about how a business actually works — who relies on what, and what breaks when it's wrong.
- A habit of noticing a manual, repetitive process and fixing it without being asked.
What's in it for you?
- Once eligible, you'll be able to enroll onto our private healthcare plan through Vitality.
This includes perks like 50% off premium gym memberships and access to their exclusive rewards programme.
- Support for your mental health and wellbeing through our employee assistance programme.
- 25 days of annual leave per year.
This is 25 days each year where we expect you to turn your phone off and switch off; we would never ask you to book leave for a doctor's appointment or to see your children's school plays.
- Regular team socials to help you switch off from work and get to know your colleagues in an environment away from your desk.
We ensure socials are well-balanced and offer a variety of activities to suit different needs so you always feel welcome.
- A welcoming, dog-friendly London office with appropriate spaces to cater for those with varying needs in the form of various breakout spaces and silent booths.
- As well as, a range of family-friendly policies, support towards professional qualifications, electric car schemes and more!
Our mission at Y TREE is to build diversity in our teams; diversity of thought, culture, backgrounds and perspectives.
Please come as you are and let us know if there are any reasonable adjustments we can make to support you in your application process.
Additionally, if you don't feel you meet 100% of the requirements please apply anyway if you feel you can demonstrate your suitability to the role.
Please note, that sponsorship is not available for this role.
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Advice Quality & Training Specialist employer: Y TREE
Y TREE is an exceptional employer that prioritises employee wellbeing and professional growth, offering a vibrant work culture in a dog-friendly London office. With generous benefits such as 25 days of annual leave, private healthcare through Vitality, and support for professional qualifications, we foster an environment where innovation thrives and diverse perspectives are valued. Join us to be part of a rapidly growing WealthTech business that empowers individuals and families to achieve their financial aspirations while enjoying a balanced and supportive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Quality & Training Specialist
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Y TREE. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Y TREE.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Y TREE. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Advice Quality & Training Specialist
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Y TREE and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Y TREE how you can be a team player!
How to prepare for a job interview at Y TREE
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Y TREE.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Y TREE's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
