Patient Services Advisor at Broadwater Medical Centre
Full Time
Start Date
Immediate
Expiry Date
22 Nov, 26
0.0
Posted On
24 Aug, 26
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
Yes
Skills
Description
- Greet patients and visitors and deal with enquiries appropriately.
- Book, amend and cancel appointments in line with practice procedures.
- Manage urgent appointment requests and assess home visit requests according to practice protocols.
- Answer and document telephone calls, emails and clinical system messages, redirecting or escalating as appropriate.
- Maintain electronic and manual filing systems, including amalgamation of new patient records.
- Process and send urgent referrals and other clinical correspondence as required.
- Maintain tidy reception and waiting areas and restock patient information and registration materials.
- Complete daily checklists and other administrative duties allocated by the line manager.
- Process new patient registrations and ensure information is recorded and maintained.
- Process prescriptions and manage prescription related administrative duties.
- Support the practice workflow, ensuring incoming information is processed and directed appropriately.
- Complete regular fridge, data, clinical audits.
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Patient Services Advisor employer: Y-Axis
At Rolls-Royce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within our multi-disciplinary teams in Bristol. Our commitment to employee growth is evident through comprehensive training programs and opportunities to lead design activities, ensuring that every team member can thrive while contributing to groundbreaking gas turbine technologies. With generous benefits such as annual leave, group income protection, and a focus on inclusivity, we create an environment where individuals are valued and empowered to make a meaningful impact.
