Full Time
Start Date
Immediate
Expiry Date
23 Dec, 26
35000.0
Posted On
24 Sep, 26
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Other / Unclassified
Description
Experience / Education:
Standard: Minimum a Degree in IT/Computer Science or within relevant field and minimum of 3-6 years of IT support related experience is required.
- Fluent in oral and written English.
- Appropriate service management program (ITIL foundation certification preferred, but not a requirement, as this can be provided)
- Experience with ITSM tools like ServiceNow and ticket handling
- Experience with KCS is an asset
- Good technical knowledge in Microsoft, Window 10, 0365 environment, hardware; infrastructure and IOS devices
- If possible, experience with AV (audio/visio) equipment support (e.g. meeting rooms, videoconferencing, MS teams)
- Experience working in an international environment is an asset
- Previous experience working in a 24/7 organization & willingness to travel on regular basis
- Knowledge of agile working method and maybe experience with KANBAN board metho
Responsibilities
Experience / Education:
Standard: Minimum a Degree in IT/Computer Science or within relevant field and minimum of 3-6 years of IT support related experience is required.
- Fluent in oral and written English.
- Appropriate service management program (ITIL foundation certification preferred, but not a requirement, as this can be provided)
- Experience with ITSM tools like ServiceNow and ticket handling
- Experience with KCS is an asset
- Good technical knowledge in Microsoft, Window 10, 0365 environment, hardware; infrastructure and IOS devices
- If possible, experience with AV (audio/visio) equipment support (e.g. meeting rooms, videoconferencing, MS teams)
- Experience working in an international environment is an asset
- Previous experience working in a 24/7 organization & willingness to travel on regular basis
- Knowledge of agile working method and maybe experience with KANBAN board metho
IT Support Analyst employer: Y-Axis
At Rolls-Royce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within our multi-disciplinary teams in Bristol. Our commitment to employee growth is evident through comprehensive training programs and opportunities to lead design activities, ensuring that every team member can thrive while contributing to groundbreaking gas turbine technologies. With generous benefits such as annual leave, group income protection, and a focus on inclusivity, we create an environment where individuals are valued and empowered to make a meaningful impact.
