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- Tasks: Join us as a Field Service Technician, tackling water challenges with innovative solutions.
- Company: Xylem, a Fortune 500 leader in global water solutions.
- Benefits: Company van, fuel card, and opportunities for travel and growth.
- Why this job: Make a real impact on sustainable water usage while working independently and leading teams.
- Qualifications: Experience in the pump industry and strong customer service skills required.
- Other info: Be part of a diverse team driving innovation in water technology.
The predicted salary is between 28800 - 43200 £ per year.
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
As a Field Service Technician, you will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner.
Responsibilities:- Create and maintain a safe working environment and culture within the organization.
- Take care of company property.
- Demonstrate high impact culture through innovation, accountability, and empowerment.
- Function in a team environment.
- Work independently with little to no supervision.
- Lead, coach, guide, and motivate others.
- Some travel required (20%-80% travel depending on division & location, including overnight stays away from home).
- Education & Experience Requirements: Pump industry work experience preferred (at least 2-3 years).
- Skill Requirements: Electrical training ideally to at least Level 3 NVQ, 18th Edition, and Inspection and Testing would be advantageous.
- Basic mechanical pump and system knowledge.
- Product training will be given.
- Ability to work without direct supervision.
- Experience with Microsoft Office including smart devices.
- Customer service experience.
- Demonstrates critical thinking and troubleshooting ability.
- Synthesises technical information and communicates it clearly.
- Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways.
Company Van + Fuel Card will be provided. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognise the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Field Service Technician in Rugby employer: Xylem
Contact Detail:
Xylem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Rugby
✨Tip Number 1
Get to know the company inside out! Research Xylem's values, recent projects, and their approach to sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service roles. Think about how your past experiences align with the responsibilities at Xylem, especially around customer service and problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Xylem team and contributing to their innovative solutions.
We think you need these skills to ace Field Service Technician in Rugby
Some tips for your application 🫡
Show Your Passion for Water Solutions: When writing your application, let your enthusiasm for water technology shine through! We want to see how your passion aligns with our mission at Xylem to tackle critical water challenges.
Highlight Relevant Experience: Make sure to showcase any experience you have in the pump industry or related fields. We love seeing candidates who can demonstrate their skills and knowledge, especially in electrical training and customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences in a way that’s easy for us to understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Field Service Technician role.
How to prepare for a job interview at Xylem
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around pumps and electrical systems. Familiarise yourself with the 18th Edition regulations and any relevant NVQ qualifications. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you solved problems or went above and beyond for a customer. This will highlight your ability to connect with clients and meet their needs.
✨Demonstrate Team Spirit
Even though you'll often work independently, Xylem values teamwork. Be prepared to talk about your experiences working in teams, how you’ve motivated others, or how you’ve contributed to a positive team culture. This shows that you can collaborate effectively when needed.
✨Prepare for Travel Questions
With travel being a part of the job, think about your flexibility and willingness to be on the road. Be ready to discuss how you manage your time and responsibilities while travelling, and any previous experiences that demonstrate your adaptability in different environments.
